Mudassar Sohail

Experience

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  Asian Paints

  May 2001 - Feb 2006

  Leading a team of Team Leaders, operators etc and involved in production management of entire Shop FloorOverall Planning and Scheduling for the section.Monitoring and Control of QRI (Quality Rating Index) for the products.Prepared sectional objective and KPIs (Key performance Indicators) for Team Leaders and aligning it with the Company’s Business Strategy.To review and present monthly sectional performance report to the top management.Worked as an internal Six Sigma Black Belt for the section and guiding team leaders for their six sigma projects.Ensure compliance to initiatives e.g. TPM, 5S, Safety, Waste Management in the respective functions as per the requirements.Handling customer complaints in the section.Functioned as SAP end user and recorded day-to-day activities like breakdown analysis, plan compliance, SKU Variance, RM stock reconciliation etc. Show less

  • Section Leader

    Apr 2005 - Feb 2006

  • Team Leader

    May 2001 - Mar 2005
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  NIPPON LEAKLESS TALBROS PVT. LTD.

  Mar 2006 - Jan 2008

  Operations Manager

  , a 100% subsidiary of NLK (Nippon Leakless Corporation, Japan) as "Production Manager" - Joint Sheet Section. Company deals with the manufacturing of Non-asbestos gasket materials for automobile gaskets.Responsible for the commissioning of new plant in India (Bawal, Haryana). Successful stabilization of Non-Asbestos Joint Sheet production within 1 month.

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  EXL Service

  Jan 2008 - Sept 2012

  Senior Manager - Master Black Belt

   Set up of QC for new processes, being involved in extensive interaction with clients to understand and capture all requirements Work with operations team and clients to continuously benchmark processes, baseline performance and target setting Develop process improvement strategy and work on planning and execution of the same to meet the desired benefits; Mentoring Black Belt/Green Belt projects. Work closely with clients and operations teams to identify transformation / onshore improvement opportunities Business development in select areas; support in RFP, RFI responses from quality perspective Planning and managing budget and resource allocation for the assigned vertical Train/ mentor leadership on Six Sigma Quality tools Show less

• 

  Sutherland

  Sept 2012 - Feb 2013

  Director - Global Service Excellence

  - Managed E2E project on “Maximizing Bonus and Reducing Penalty” for various clients under organizational strategic initiatives- Mentored BBs on target setting exercise for various KPIs- Coached and Mentor GBs/BBs for accomplish their project- Conducted YB and GB training across all locations in India

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  Maersk Global Service Centres (India) Pvt. Ltd.

  Mar 2013 - Oct 2018

  Key Result Areas:- Responsible for a global IT project throughout the entire project lifecycle, including project initiation/proposals, requirements analysis, solution design, development, user acceptance testing, project delivery, business liaison / stakeholder management, post implementation review and project close out / handover.- Delivering large-scale, complex programs with a focus on technology transformation; collaborating with leadership teams to evaluate technology / delivery challenges- Responsible to re-engineer the organizations IT landscape related to the project thereby reducing/decommissioning the small applications used to simplify the process.- Managing overall risks and issues- Working closely with Process Design team to ensure requirements are clearly defined and signed off by Business- Working with UX/Portal team to ensure that wireframes/prototypes are as per business requirements- Working with Development Services team to monitor development progress- Providing periodic update on project’s progress to Business Reference Group and other key stakeholders Show less Key Result Areas:• Liaising with transformational leader(s) and supporting creation of process improvement objectives for the process• Directing & mentoring the GB and BB project certification• Assisting the PEX function in planning and deployment of frameworks and PEX practices• Maintaining the end-to-end process design, including metric definition, reporting and continuous improvementHighlights:• Acknowledged with PEX Business Partner Award for CE in Maersk Global Service Centre in 2014• Directed E2E Automation Project for export documentation process with a benefit of ~ USD 5 Mn & accuracy improvement by successfully completing one of the flagship project for customer experience “Accurate and Automated documentation process”. This project is part of the 22 projects pursued in the GSC which is linked directly with Maersk line’s Strategic Initiatives “Must Win Battles” and reviewed by the liner management board• Performed Business Assurance role in different projects following Prince2 framework • Introduced and setup QA process for documentation process in GSC which led to ~ 5% improvement in documentation accuracy • Designed and Implemented Real Time Monitoring Dashboard for process and result measures in documentation process which has resulted into reduction of turn time from 10 hrs. to less than 4 hrs.• Implemented the Work Force Management (WFM) in documentation process at Manila site which led to reduction of ~ 15 FTEs Show less

  • Project Manager - Transformation

    Apr 2015 - Oct 2018

  • Lead Black Belt

    Mar 2013 - Mar 2015
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  Novartis

  Nov 2018 - now

  • Director

    Sept 2021 - now

  • Associate Director

    Nov 2018 - Sept 2021