Marcio Amaral

Experience

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  COOSERVI

  Jan 1992 - Dec 1994

  System Analyst

  Delivering important projects to DATAPREV, COOPERALFA and ALESC

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  Softplan Planejamento de Sistemas LTDA

  Jan 1995 - Dec 1996

  System Analyst

  Delivering important projects as team leader in DER/DNIT and as team member in DER/SC, UFSC and PNUD initiatives

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  Consist

  Jan 1996 - Jan 1999

  Systems Analyst

  Delivering workflow enhancement projects for customer care application (CGO) and new products

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  CHM

  Jan 1999 - Jan 2001

  Director

  Delivering important projects for:. TELESC/SC - Workforce (third part) management. SICOOB/SC - Application to generate and transfer the bank collection vouchers from clients to the bank. Prefeitura Florianópolis - Creation of social risks and social initiatives database . CIDASC (agricultural research company) - Design solution for herd control. Fundação ELOS - Pension funds and loans application development. GERASUL (actual Tractebel) - Energy generation control application system Show less

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  TIM

  Jan 1999 - Jan 2000

  System Analyst / Project Team Leader

  Working as Project Leader in two sucessful projects:. Y2K legacy systems adequation project (all mainframe applications). Data migration and demise of mainframe legacy systems (Customer Care and Billing)

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  HSBC

  Mar 2001 - Oct 2016

  . Application manager of Initiatives Workflow. Support for RBPM methodology (adherence of more than 90% of major projects in methodology).. Support for CA-Clarity adoption (100% of IT project activities uses the tool). Support for Project Review Board (executives board to assess and approves new initiatives). Lecturer of RBPM and project management methodologies to train internal resources. Manager of internal program to develop project management skills (PDGP), acting in selection process for entrants in project management course (more than 300 students participated).. Project manager of IT projects database and reports (efficiency project to centralize reports and data). co-Manager of internal reward program for innovation in technology projects (Super IT). Show less

  • Project Manager

    Jul 2014 - Oct 2016

  • Associated Project Manager

    Oct 2012 - Jul 2014

  • Project Specialist

    Dec 2010 - Oct 2012

  • PMO Analyst

    Sept 2006 - Dec 2010

  • Ebusiness Analyst

    Dec 2005 - Sept 2006

  • System Analyst

    Mar 2001 - Dec 2005
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  ESIC Business&Marketing School Brasil

  Mar 2012 - Jul 2022

  Professor

  . Professor in Project Management and Marketing Research disciplines. Lecturer of Project Indicators (post graduate in project management). Advisor of thesis and member of evaluation board of final papers to Administration degree.

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  Bradesco

  Oct 2016 - Nov 2017

  Sr Process Engineer

  ATM Project - Working with data science to improve the ATM utilization on the branches networkCall Center Project - Working with data science to improve the call center managementCronoanálise Project - Statistical and analytics support to determine the process costs to the bank

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  Senac Santa Catarina

  Feb 2019 - Jul 2024

  Analysis & Systems Development degree Teaching Requirements Engineering and Data Modeling (System Analysis graduate course)

  • Academic Coordinator

    Jan 2020 - Jul 2024

  • Professor

    Feb 2019 - Jul 2024
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  The Estée Lauder Companies Inc.

  Mar 2022 - now

  Project Manager

  Managing IT & Supply projects using SAP and other technologies.