
Nir Shefet
Data Collector and Analysis

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Connect with Nir Shefet to Send Message
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About me
Global Customer Service Team Leader at HP | Management | People | Digital Transformation | Customer Success | Knowledge Development | Product Management
Education

Afeka Tel Aviv Academic College of Engineering
2008 - 2012Bachelor’s Degree Engineering/Industrial Management 90
Experience

Redwood International Sports
Jan 2009 - Jan 2012Data Collector and Analysis• Collect and analyze data while making decisions in real time while watching live soccer games.• Train and mentor new employees. Assess data collection and improve the employee’s data accuracy.• Looking for new ways to explore, measure and better understand the game.

Tiny Love
Jan 2012 - Jan 2017Project Manager• Led the project timeline, planning, goals, and KPIs.• Responsible for the product's Safety & Quality from development to production.• Knowledge creation and trainings, continuous improvement, and cost reduction.• Led root cause analyzing program using ERP Priority. Defining corrective and preventive actions.

HP
Jan 2017 - nowManaged team of Trainers and Instructional Designers, responsible for learning development using innovative tools like Virtual Reality, e-learning, webinars, 3D videos integrated in our courses (Hybrid, Remote, F2F). • Defining NPI training strategy and pedagogical processes to support business growth.• Managing the operation of HP Indigo Learning Academy facility which annually hosts hundreds of learners and thousands more online, using advanced learning technologies to improve retention and learning curve. Using Docebo LMS for certification and analysis.• Led the first Virtual Reality training program at HP, as part of a state-of-the-art hybrid course.• Working closely with Product Managers, R&D, regional Learning Academies, and field support engineers, increasing the knowledge level and skills to support our customers.• Empower the employees – mentor, guide, create an environment for them to grow. Show less
Global Customer Success Team Leader
Aug 2021 - nowLearning and Development Team Leader
Feb 2019 - Aug 2021Planning & Service Project Manager
Jan 2017 - Feb 2019
Licenses & Certifications
- View certificate

What Is Generative AI?
LinkedInApr 2024
Languages
- enEnglish
- heHebrew
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