Neeraj Kumar

Experience

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  TIRUMALA MILK PRODUCTS PRIVATE LIMITED

  Feb 2018 - May 2018

  Sales Management Intern

  Iam here to explain about my role in the duration of summer internship program that adds a great experience to me as well as my cv I worked for 3 months as sales management trainee my work is to meet existing customers and to make new customers and to maintain customer relationship with them and follow the process of converting them from leads to customers

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  ANAROCK

  Mar 2019 - Oct 2019

  Associate Sales Manager

  Worked as a sales associate and handling the project of luxury residential segment of TATA’S

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  INNODATATICS * Innovation | Data | Analytics

  Feb 2020 - Aug 2020

  Intern
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  Kore.ai

  Apr 2022 - now

  Project - XO Platform: Kore.ai's XO Platform is a complete AI-powered platform that supports the entire lifecycle ofcreating and deploying virtual assistants, process assistants, and conversational digital apps for enterprises. Thiscomprehensive platform serves as a secure foundation for designing, building, testing, hosting, and deploying AI-richsolutions across more than 30 digital and voice channels.Triaging and resolving customer issues within the stipulated time ensuring a high level of customer satisfaction.Dealt with multiple high-priority customer issues from various countries.Performing QA activities to ensure the platform's stability.Worked as the on-call support engineer to resolve client issues. Show less

  • Software Engineer

    Jan 2024 - now

  • Associate Software Engineer

    Apr 2022 - Dec 2023