Dias Ariasena

Experience

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  MBI

  Jul 2010 - Jan 2011

  .NET Programmer

  Analyse business process to meet technical requirement and also develop solution with related technology for several clients such as:Develop IPS (Internal Payment System) for Avrist Insurance. IPS developed with web application in purpose to fasten the business process of insurance claim via uploading document. With this app, users can also maintain the claim process where they are being processed.I also recoded plus adding some new functions for Policy Touch Point (PTP), a web-based application that provides information for agents about their sales and marketing info for their training using C# .NET for Axa Insurance Show less

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  PT. Kairos Utama Indonesia

  Jan 2011 - Feb 2014

  .NET Programmer/SharePoint Developer

  Handle development in SharePoint and all application integrated with for several clients such as:Built EDMS (Electronic Document Management System) for PT Danareksa as major application used for internal clients portal. Develop some webparts and EDMS workflows as core feature to provide circle distributions of document to each divisions. I also integrate it with GFI Faxmaker that possible user to scan their document and send it out to their external partners vice versa. I too built SharePoint 2010 then migrated it from SharePoint 2007. Also integrate with e-Correspondence application, an important application to make sure secretaries capability to reorganize official vacancy then respond it to provision functionary for PT Pertamina. Show less

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  PT Prima Integrasi Solusindo

  Feb 2014 - Nov 2017

  .NET/SharePoint Developer

  Giving recommendation to client for solution approach to answer clients pain points and feedback. Develop custom application using C# .Net from high-level solution design to meet clients requirement. Daily support programmer for maintain or make change request.

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  Commonwealth Bank Indonesia

  Nov 2017 - Aug 2024

  - Responsible to manage, operate, maintain and monitor day-to-day performance to ensure application functionality, reliability and security under IT enablement.- Design IT solution architecture, strategy and SOP for application- Plan, define, and execute continuous improvement for the platform- Identify key problem occurred in Enablement Platform area- Assist system integration using REST API between microservices- Cross-Functional collaboration with all team member or stakeholder for implementing bank's business strategic project- Manage L2 support team daily task and support them in troubleshooting to eliminate all blocker issues- Prioritize changes and incident handling based on severity impact to achieve SLA- Provide report mitigation or workaround in retrospective forum- Maintain vendor relationship and negotiate contract to optimize service levels Show less

  • IT Enablement Support Manager

    Feb 2021 - Aug 2024

  • IT System Integration and Development

    Nov 2017 - Feb 2021
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  Glints

  Sept 2024 - May 2025

  IT L2 Core Solution Support at AIA

  ● Analyze and identify key problem of every incident happened in core area ● Prioritize incident and blocker issues then come up with permanent solution in timely manner● Coordinate with local and regional team to perform out-of-the-box solution to resolve corporate operation problems and avoid financial loss ● Conduct reverse engineering to track bug issues in the application. Ability to consolidate and collaborate with teams to resolve complex problem within SLA● Monitor and maintain application during end-of-month to support business operational smooth closing.● Provide reporting and comprehensive documentation for every incident resolved. Show less