Michael McCammon

Experience

• 

  Johnston McLamb

  May 2000 - Jan 2008

  Senior Consultant
• 

  United States Postal Service

  Mar 2010 - Oct 2011

  Program Manager Customer Contact Solutions
• 

  U.S. Department of State

  Oct 2011 - May 2019

  Branch Chief

  Responsible for the program management and supervision of employees within the integrated services branch in the office of Consular Systems and Technology.

• 

  Defense Information Systems Agency

  Jun 2019 - May 2021

  • Division Chief Business Systems PMO

    Jul 2020 - May 2021

  • Deputy Division Chief

    Jun 2019 - May 2021
• 

  MuleSoft

  May 2021 - now

  Senior Customer Success Manager

  In my current role I provide MuleSoft Public Sector Customers with plans, enablement, workshops, brown bags and success reviews to ensure they meet agency and mission goals. I'm my customers biggest advocate within MuleSoft to ensure they receive the enablement and support needed along their MuleSoft journey. I'll tap into resources across MuleSoft and Salesforce to assist customers in architecture reviews, release management, governance, security ATO and RMF processes and general product support and advice. With my 19 year history as a US Government Federal IT employee I am able to meet my customers where they are to maneuver the challenges they face in delivering a digital experience for citizens, employees and constituents. I fully understand the pressure IT teams receive from the business to meet the ever growing need to meet regulations, enhance security and provide updated/modernized experiences to the citizens they serve. I make it a point to ensure my customers understand that I am there to partner with them and I'm fully invested in providing insight on how they can be successful based on my past experiences. Show less