Sultan Taha

Experience

• 

  Al Alamiya Invest Group

  Mar 2012 - Apr 2013

  Sales Representative
• 

  Nutrishop Middle East co.

  Dec 2014 - Aug 2019

  Operations Officer

  -Increased customer satisfaction by 25% by improving customer service.-Improved the communication with the marketing department to better understand the competitive position.-Leading operations team of 3 to 7 members to ensure quality and project implementation.​

• 

  M. H. Alshaya Co.

  Sept 2019 - Sept 2020

  H.R. Services Officer

  -Managing suppliers to provide services for more than 620 brands under M.H. Alshaya Co. umbrella.-Services managed (Pest control, Filtered water, Plantation services, Cleaning services, Gas Cylinders and Sanitizing Service) -Include creating P.O. via Oracle and minor experience with Omniflow.Alshaya GroupAlshaya Group is a dynamic family-owned enterprise, first established in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya Group is one of the world’s leading brand franchise operators, offering an unparalleled choice of well-loved international brands to customers.Alshaya Group’s portfolio extends across MENA, Russia, Turkey and Europe, with thousands of stores, cafes, restaurants and leisure destinations, as well as a growing online and digital business.Operating in multiple sectors including Fashion, Food, Health & Beauty, Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group colleagues are united by a commitment to authentically deliver great customer service and brand experiences.Fresh, modern and relevant, Alshaya’s constantly evolving portfolio reflects the choices and lifestyle of its customers. From flagship stores and restaurants in prestige malls, through to local coffee shops, drive-thrus and online, Alshaya Group brings customers the brands they love in the places they want to be. Brands such as Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn and KidZania. Show less

• 

  Mastara

  Sept 2020 - now

  Mastara is a digital one-stop-shop for Home Textile lovers looking for quality Fabrics, Curtains, and Blinds, delivered quickly and conveniently. Ideal for homeowners, tenants, landlords and workshops in Kuwait, we are an online service that allows you to customise Curtains, Blinds and Fabrics without leaving the comfort of your home. We are a reliable online and in-home service that caters to any taste and style, with a wide range of fabric colours & textures that can be bought directly online at the click of a button through our online platform mastara.me or the mastara app. All you need to know is how many meters you want, then simply select a desired fabric, input your required meters and checkout! We will deliver your fabrics straight to your doorstep or your preferred workshop or any other location. Show less

  • Deputy General Manager

    Nov 2021 - now

  • Operations Manager

    Sept 2020 - Nov 2021