Shawn Compton, CAPP

Experience

• 

  Parking Solutions Inc. (PSI)

  Oct 2008 - Mar 2013

  • Trained and managed all personnel according to standardized policies and procedures.• Effectively communicated operations issues to facility owner and corporate leadership team.• Created and implemented site specific Operations Policy and Procedure Manual.• Established coordinated workplace safety and health procedures within OSHA standards.• Achieved consistent performance rate of 9.6 on a scale of 1 to 10 for operational efficiency. • Procure variable term contracts in excess of $1M annually. • Prepared proposals for prospective clients and participate in new contract negotiations.• Reviewed and evaluated requests for proposals and, advise business partners of terms offered by potential service providers and vendors.• Analyzed contracts for compliance and maintain comprehensive contract database.• Evaluated various agreements for interdepartmental coordination including sales, service, employment, and insurance contracts.• Developed and submitted client budgets.• Produced monthly, quarterly, and yearly site audit, and, profit and loss reports.• Initiated and cultivated business partnerships with various companies including, PNC, State of Ohio, JPM Chase, Columbus Dispatch and, Ohio Health. Show less • Evaluated and resolved complex issues presented from customers, clients, and employees.• Initiated and assisted with the coordination of multiple projects while prioritizing and complying with deadlines.• Created various spreadsheets for the accumulation and organization of customer and employee information.• Administered customer and vendor contracts, cancellations and, amendments.• Created and maintained comprehensive and confidential customer information database.• Developed corporate uniform program. • Managed, purchased and, inventoried office supplies, while maintaining appropriate budget restraints and ensuring all office equipment is in proper working order.• Developed comprehensive filing and storage program adhering to all federal and state confidentiality laws. • Researched and organized all accounts payable. Fostered contractual relationships between management and vendor accounts. • Organized, filed, and maintained employee files. Assisted Human Resources team with benefits administration, new hiring, Worker’s Compensation, and Unemployment Compensation.• Reviewed, evaluated, and made recommendations related to commercial lease and service contracts.• Drafted letters of interest to various clients regarding legal options for settlement of claims.• Evaluated insurance and local tax claims from various jurisdictions, including; Ohio, Kentucky, and Michigan. Show less

  • Site Operations Manager

    Nov 2010 - Mar 2013

  • Corporate Office Manager

    Oct 2008 - Nov 2010
• 

  SP+ (SP Plus)

  Mar 2013 - Aug 2015

  Senior Facilities Manager

  • Supervised and developed management team on a daily basis.• Developed and channeled management staff with focus to inter-departmental collaboration• Collaborated with senior management team to create and develop new management training program. • Recruited, hired, on-boarded and managed staff of 30 team members. • Evolved front-line staff through strategic training modules and management support. • Created and developed new front line operations positions.• Executed and evolved operational assessments emphasizing management opportunities throughout portfolio. • Successfully negotiated contracts for improvements in multiple administrative centers including, facility management and maintenance offices. • Fostered and developed vendor/client relations through project coordination and management. • Initiated, negotiated, and managed preventative maintenance agreements for maintenance fleet • Successfully organized and coordinated access control automation project.• Created and implemented general and progressive standard operating procedures. • Proposed and directed various policy and procedure initiatives including recruiting, on boarding and mater services/bid processes. • Developed and managed annual budgets, organized profit and loss statements • Improved overall process and presentation of budgets and profit and loss reporting through development and implementation of new reporting functions. • Managed and evolved detailed trending reports for revenue collection and expense management. • Produced comprehensive market rate survey and revenue report for entire portfolio • Successfully increased revenue through creation and implementation of inventory management procedures. Exceeded budget projections by $121K. Show less

• 

  Park Place Parking

  Sept 2015 - now

  • Regional Asset Manager

    Feb 2021 - now

  • General Manager

    Sept 2015 - Feb 2021