Pablo Abbis

Experience

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  Bertrandt

  Sept 2008 - Oct 2008

  Car Design and Modelling Internship
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  DesignCode, BCN

  Mar 2010 - Jul 2010

  Product Design Internship
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  Collaborating Centre on Sustainable Consumption and Production (CSCP)

  Oct 2011 - Dec 2011

  Visual Design, Research
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  Wuppertal Institute for Climate, Environment and Energy

  Aug 2012 - Mar 2013

  Visual Design, Layouting, Research
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  DialogFeld / Daimler Mobility Services

  Oct 2013 - Nov 2013

  Supporting the Market Introduction of a new mobility service
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  SI Labs GmbH

  Jan 2014 - Mar 2014

  Service Design
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  Hasso-Plattner-Institute

  Apr 2014 - Aug 2016

  Design Thinking Coach

  Coaching Design Thinking for the HPI Academy

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  Minds & makers

  Apr 2014 - Jul 2014

  Service-Designer
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  Freelance (Self employed)

  Sept 2014 - now

  Consultant UX Research, Service Design, Customer Experience, Design Thinking, UX

  Clients include: e.on, Volkswagen, Nike, Sparkassenverband, Commerzbank, Klöckner, Condor, HPI Academy, Berlin School of Digital Business, Humboldt University of Berlin

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  University of Kassel

  Oct 2014 - Feb 2015

  Teaching assignment for an interdisciplinary semester project working with Design Thinking

  In this project our interdisciplinary student team developed surprising and outstanding strategies for public relations of the State Theater Kassel. The question was: How can they bring the theater to the people and people to the theater? How can theater an integral part of people’s culture in the city?http://www.movingschool.eu/allgemein/workshop-what-a-theater/

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  TAK Innovation Agency

  Oct 2015 - Aug 2016

  Service Design, Design Thinking, Co-Founder

  We are an innovation agency supporting organisations to incorporate creative working processes and to foster development of new products and services.We understand the new rules of business and innovation in the era of the experience economy and we can help you to make use of them.

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  Neugelb Studios GmbH

  Sept 2016 - Sept 2020

  Senior Service Design & UX Research

  Projects include:- Leading user research (30+ interviews), UX conceptualization, and implementation of an enterprise-wide digital portal (40,000 daily users)- Usability testing of new app features for Mobile Banking app (2.2M users)- Qualitative study on the needs of a SME target group and development of suitable innovative services (go-live completed)- User testing workshops, qualitative user testing of digital prototypes with project teams, joint evaluation, and derivation of iteration approaches- Conceptualization and Facilitation of over 30 Design Thinking Workshops Show less

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  Tech4Germany

  Aug 2019 - Oct 2019

  Product Fellow - User Research, UX Design, Product Management

  Tech4Germany is Germany's technology task force under Germany's Chief of Staff and Head of the Chancellory, Prof. Dr. Helge Braun. We are a startup within the German government that offers tech talents the opportunity to innovate within the public sector. With now 30 people, we want to prove that digital transformation is possible in the public sector, using tech and design.Case study of our project:https://medium.com/tech4germany/fallstudie-weiterbildung-einstiegsplattform-für-weiterbildung-b7455b47161b Show less

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  German Federal Chancellery

  Oct 2020 - Sept 2022

  Senior Advisor Citizen-Centered Policy-Making & Behavioural Sciences

  - Qualitative and quantitative research to generate behavioral insights - Advisory on behavioral aspects of policy- Advisory on improving user-centeredness, user experience, and usability

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  Mercedes-Benz AG

  Jul 2023 - Jun 2024

  Senior User Experience Researcher

  - Conducted quantitative research on a new AI-based feature‘s customer value, integrating factors for implementation consideration- Uncovered fundamental usability issues in an automotive accessory app through qualitative testing, observing users behaviors in real vehicle settings