Dave Cockerham

Experience

• 

  Caltech CRM

  Jan 2001 - Nov 2010

  CRM Software Consultant

  I was the Lead technical consultant on a number of high profile projects. I worked closely with the Project Manager to ensure that the CRM requirements were met from a technical point of view. I was generally involved in the installation and data import / systems integration, training for the end users and administrators then assisted the customer on site on the day they went live. I worked with our reports developer to fulfil the customer's reporting requirement and also worked with other members of the team to support the customer post-implementation. Voir moins

• 

  Microsoft Dynamics CRM Contractor

  Jan 2010 - Jan 2013

  Functional CRM Consultant

  I worked within all aspects of CRM functional consultancy for various organisations.

• 

  Yorcard Ltd

  Mar 2013 - Mar 2014

  Principal Dynamics CRM Consultant
• 

  Anthony Nolan

  Jan 2014 - Jan 2015

  Lead BA (Dynamics CRM Consultant)

  At Anthony Nolan, I primarily provided CRM expertise and leadership. I was heavily involved in the planning of a project that had already been running for 3 years and needed a large amount of redesign to make it viable. Working closely with the Architect, I took the customer facing role, re-gathered requirement where necessary, built the prototype using out of the box CRM customisation, customised the live system, handled all UAT sessions and delivered all the user training for 30 people. I engaged with the project team, the project manager and people at board level. Voir moins

• 

  Bupa

  Mar 2014 - Jan 2014

  Senior Business Solutions Analyst
• 

  The University of Law

  Jan 2015 - Sept 2015

  Senior Microsoft Dynamics CRM Consultant (Contractor)

  I was hired as an independent consultant to ensure the customer had a CRM specialist who worked to ensure their interests on a project were taken care of. This included sitting in on workshops run by the hired Microsoft Partner, checking the viability of their proposed solution and adjusting their design where necessary to ensure the cost was kept to a minimum and the project could be delivered on time and within budget.

• 

  MCA Connect

  Jan 2015 - Jan 2015

  Senior Microsoft Dynamics CRM Consultant (Contractor)

  I worked on a high profile project for Shell Oil and Gas on a project for Nigeria. Helping to reduce crude oil theft through the use of Microsoft Dynamics CRM.

• 

  Global University Systems

  Sept 2015 - Jan 2017

  Microsoft Dynamics CRM Project Lead (Contractor)

  I led a large scale global CRM project and hand picked a CRM team that I built from both internal staff and one hired contractor. I also taught them how to run a Microsoft Dynamics CRM project and work together as a project team. The project encompassed multiple organisations and departments. Areas covered were Sales, Marketing and Service based activity for Student Recruitment, Admissions, Marketing and Refunds.

• 

  IxRM

  Jan 2017 - Jan 2022

  Managing Director

  Helping clients to get the best return on investment in their systems while creating the leaders of the future.

• 

  Freelance

  Nov 2021 - now

  Professional Screen Actor (TV and Film)

  I’m an actor and singer with 20+ years of experience including TV, Film, stage, improvised comedy and stand up comedy. I have over 30 TV and Film credits. Flexible and available to travel when required. I’m very dedicated and determined, a quick learner and always I appreciate feedback and direction.

• 

  Transport for Wales

  Jan 2022 - Oct 2023

  Senior Microsoft Dynamics 365 CE Consultant (Contractor)
• 

  Valto

  Jan 2024 - Sept 2024

  Microsoft Dynamics 365 Practice Lead
• 

  Ps Hummingbird

  Sept 2024 - now

  Leading and growing the UK consulting team to facilitate amazing outcomes for our clients. Implementing Microsoft Dynamics 365 and Co-pilot to help improve business processes and bring teams closer together. Director of Customer Engagement - building and managing project teams to deliver outstanding results for our clients.

  • Consulting Director

    Mar 2025 - now

  • Director of Customer Engagement

    Sept 2024 - Mar 2025