Christopher Cheng

Experience

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  Luggage & Leather

  Apr 2006 - Aug 2007

  E-Commerce Sales Associate

  Product entry to the company’s websites.Doubled online sales for the company from the previous year.Process and fax online purchase orders.Assist store during peak and lunch hours.

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  AT&T

  Apr 2010 - Jun 2010

  Customer Assistant

  Assist customers with registration, email creation, DSL physical line signal testing, modem/filter set-up.Assist customers with email, browser, and modem troubleshooting.Interact with other departments to resolve customer issues or provide additional services.

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  MarketSource Inc.

  Jun 2010 - Jun 2012

  T-Mobile Event Representative

  Maximize sales and exceed sales goals in national retail accountsPosition T-Mobile’s value and creating product and brand awarenessCommunicate effectively T-Mobile plans, features, products and services to a variety of customers

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  Verge Mobile LLC

  Jun 2012 - Aug 2012

  T-Mobile Sales Representative
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  MarketSource Inc.

  Aug 2012 - Sept 2016

  Reliant Sales Representative

  Responsible for driving overall sales results within storeExecute provided sales strategy and tactics for 99 Ranch MarketAchieve and maintain performance metrics and provide best-in-class serviceAttend team meetings, including but not limited to one-on-one and team training sessionsEnsure that key policies and procedures (e.g. documents, record keeping, etc.) are understood and followed.Based on information provided by the customers, analyze information to match the correct offer to fit the customers’ needsRanked 3rd in Pinnacle Cup retail sales for the nation in 2013.Setup printer hub and troubleshoot basic computer issues in the store. Show less

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  Zinyaw LLC

  Sept 2016 - Sept 2017

  E-Commerce Product Entry Clerk

  Upload products information and pictures to the company’s multiple websites.Processed Amazon and multiple webpage orders.Answer the phone and take phone orders.Assist customers for pickup orders.Use Photoshop to edit photos for the webpages.Research competitor prices.

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  Amazon

  Sept 2017 - Feb 2019

  Support RSP (Receiving, Stowing, Picking) Area Manager by contributing to labor allocation, leading meetings, assigning job dutiesAssist and coach associates with process problemsTrain associates and verify associate’s compliance with standard operating procedures in RSP (Receiving, Stowing, Picking) department. Drives tracking scheduling of shipments using various software tools and systems. Coordinates outgoing trailers and shipments using Amazon internal tracking systems. Troubleshoot shipping problems and errors to resolutionCommunicates with internal employees, managers, and external vendors and carriers. Started training in packing single inbound packages.Transferred to AFE1 for packing outbound packages from lighted walls.Worked in Vendor Returns with the main role as sorting totes to be shipped back to vendors and totes to be destroyed or be sent to warehouse deals. Pack bulk shipments to vendors or throw items in totes for destroy in gaylords.

  • RSP Process Assistant

    Dec 2018 - Feb 2019

  • Outbound Ship Dock Clerk

    Apr 2018 - Dec 2018

  • Fulfillment Center Associate I

    Sept 2017 - Mar 2018
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  The Texas Auto Title Company

  Feb 2019 - May 2020

  Motor Vehicle Title Service Runner/Title Clerk/Office Assistant

  Prepare tax and title documents to be processed at Department of Motor Vehicles, Harris County and Fort Bend County tax offices.Acquire the proper documents from clients to help them complete their motor vehicle title service transactions.Wait in queue and process motor vehicle title service transactions at the Department of Motor Vehicles, Harris County and Fort Bend County tax offices.Create Excel sheets for yearly, monthly and daily invoice profits.

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  OneTeam Couriers LLC

  Jun 2020 - Jan 2021

  Amazon Delivery Driver
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  Camping World

  Sept 2020 - Sept 2020

  Accounting Clerk
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  Camping World

  Nov 2020 - May 2022

  • Title Clerk

    Jan 2021 - May 2022

  • Title Clerk

    Nov 2020 - Jan 2021
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  Evins Personnel Consultants

  Mar 2022 - Aug 2022

  Temporary Harris County Tax Assessor-Collector Information Specialist
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  Harris County Tax Assessor-Collector

  Aug 2022 - now

  Information Specialist

  Answer phone calls about auto tax, title transfers and registration renewals.