
Serene Ho
Market Development Manager

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About me
Director, Business Development & Partnerships at Touch 'n Go Sdn Bhd
Education

Multimedia University
1999 - 2003Master of Business Administration (M.B.A.) Business Administration and Management, General
Experience

Hewlett Packard Malaysia
Jan 2004 - Oct 2009Market Development ManagerResponsible for the development and execution of overall marketing & demand generation activities for commercial laserjet, which also includes identifying the best GTM strategy suitable for each product to focus channels review strategy on market changes

IBM Malaysia
Nov 2009 - Apr 2011Marketing Manager, Mid MarketResponsible in driving market management & demand generation programs & tactics to help achieve territory business, revenue objectives & growth

Samsung Electronics
May 2011 - Feb 2012Senior Manager, Head of Product MarketingResponsible for the growth, revenue generation, market share & P&L for the overall IT products for Samsung Malaysia through effective and results-focused marketing campaigns

Microsoft
Feb 2012 - Sept 2017Responsible for Windows and Surface business strategies, business management, marketing, programs, sales leadership, product evangelization & competitive insights. Drive Modern Workplace, Digital Transformation and Security with innovative GTM marketing strategies. Responsible for spear heading the Microsoft Surface business for Microsoft Malaysia, meeting and driving business revenue growth, profitability, P&L goal and market share aspirations with innovative marketing and Digital GTM strategies. Building partner eco-system, segmentation, prioritization, recruitment and incentives. Responsible for driving revenue growth, sales & marketing strategy, GTM strategies, programs and offerings for all up Consumer Channel Group in Microsoft, OEM and Alliance partners marketing and business relationship.
Senior Business Group Leader - Windows, Surface and Devices
Sept 2016 - Sept 2017Senior Category Management Lead
Jul 2013 - Aug 2016Partner and Alliance Marketing Manager
Feb 2012 - Jul 2013

Lenovo
Feb 2019 - Jun 2022Sales Director, SMB Segment Lead, Lenovo MalaysiaOverseeing Lenovo Malaysia's SMB business segment, and leading my team to provide Smarter Technology solutions and services to SMB customers and Channel Partners on an 'Intelligent Transformation" journey with Lenovo

Touch 'n Go Group
Jul 2022 - nowDirector of Business Development And Partnerships
Dec 2023 - nowDirector of Sales at Touch 'n Go Sdn Bhd
Jul 2022 - Dec 2023
Licenses & Certifications
- View certificate

Microsoft-INSEAD Online Business Strategy and Financial Acumen
INSEAD Executive EducationJan 2015
Languages
- enEnglish
- baBahasa malaysia
- chChinese
- maMandarin
- caCantonese
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