Steven Swapp

Steven Swapp

Operations Supervisor

Followers of Steven Swapp82 followers
location of Steven SwappSeattle, Washington, United States

Connect with Steven Swapp to Send Message

Connect

Connect with Steven Swapp to Send Message

Connect
  • Timeline

  • About me

    Partner Engineer

  • Education

    • University of Phoenix

      -
      Bachelor of Science in Information Technology Information Technology
  • Experience

    • US Army

      Aug 1995 - Aug 1999
      Operations Supervisor

      • Managed a team of 10 Linguists;• Managed scheduling to ensure proper staffing;• Distributed tasks and adjusted priorities as needed;• Performed Quality Control on all work by my team;• Maintained user accounts;• Responsible for troubleshooting application problems;

    • Discover Financial Services

      Oct 1999 - Mar 2005
      Systems Administrator

      • Tier level II support for 5000 plus users in three sites;• Assisted in installation, maintenance, and troubleshooting of Windows NT, 2000, and Unix server systems;• Responsible for region-wide asset management, maintaining inventory database, procurement, installation, maintenance, upgrades, and disposal of all computer hardware;

    • BAE Systems

      Mar 2005 - May 2008
      Systems Administrator

      • Lead Windows Server Administrator directly responsible for over 40 Windows servers, 3 NetApp servers and over 2500 users;• Responsible for Backup, Archive, and Restores of all Windows, Unix and NetApp servers using Veritas NetBackup

    • Advanced Concepts, Inc.

      Jun 2008 - Sept 2009
      System Engineer

      • Maintained multiple infrastructures consisting of Red Hat Linux, Windows, and Unix servers running on physical hardware and as Virtual Machines running on VMware ESX Server;• Migrated physical machines to Virtual Machines;• Developed and maintained scripts used for monitoring, installations, and configuration changes;

    • Advantage Engineering and IT Consulting

      Sept 2009 - Oct 2012
      Sr Systems Engineer

      • Designed, installed, and configured multiple virtual environments using VMware products including VMware vSphere, VMware vCloud, and VMware View;• Wrote and maintained scripts for automating tasks on Windows, Linux and VMware systems;• Architected and deployed virtual desktop environments for both Windows and Linux desktops;• Tested and evaluated software and hardware for functionality, performance, and ease of administration;

    • Cyber Cloud Technologies LLC

      Oct 2012 - Oct 2014
      Sr Systems Engineer

      • Managed a team of systems engineers working as contractors for Government customers;• Architected and deployed virtual desktop environments utilizing VMware View with Thinapp applications; • Deployed a virtual cloud utilizing VMware vCloud providing IAAS and SAAS to our customers;• Deployed and maintained VMware vShield Manager with vShield Edge and vShield App firewalls to provide firewall separation;• Administered network devices and services such as DNS, DHCP, NTP, VLANs, Virtual Switches;• Architected and deployed FlexPod infrastructures with Cisco UCS Blade servers, NetApp storage and Nexus Switches; Show less

    • Amazon Web Services (AWS)

      Oct 2014 - May 2021

      • Educated business customers on the value proposition of AWS, and participated in deep architectural discussions to ensure solutions were designed for successful deployment in the cloud;• Built deep relationships with senior technical individuals within customers to enable them to be cloud advocates;• Conducted in-person and virtual training sessions tailored to the customer’s needs;• Conducted white-boarding sessions with customer, built demos and proof of concepts;• Captured and shared best-practice knowledge within the AWS solutions architect community;• Ensured success in building and migrating applications, software and services on the AWS platform;• Acted as technical liaison between customers and the service engineering teams, providing product improvement feedback to AWS developers and accelerating the adoption of new features in customer deployments;• Collaborated with AWS field sales, training, and support teams to ensure customer success; Show less • Managed over 7000 servers;• Wrote custom scripts and used internal tools to automate the provisioning and decommissioning of servers;• Automated the build out of new AWS Regions for the AWS CloudFormation service;• Worked with internal tools and custom scripts to automate the deployment, testing, monitoring and rollback of applications across multiple regions;• Integrated a patching solution to keep systems up to date;• Troubleshoot CloudFormation stacks and templates for internal and external customers;• Supported a tool for gathering system health, getting information about customers’ CloudFormation stacks and determining customer impact for outages; Show less

      • Solutions Architect

        May 2019 - May 2021
      • System Engineer

        Feb 2016 - May 2019
      • Cloud Support Engineer

        Oct 2014 - Feb 2016
    • Google

      May 2022 - now
      Partner Engineer, Google Cloud
  • Licenses & Certifications

    • Red Hat Certified Engineer (RHCE)

      Red Hat
    • AWS Certified Solutions Architect - Associate

      Amazon Web Services
      View certificate certificate
    • VMware Certified Professional on vSphere5 (VCP5)

      VMware
    • AWS Certified SysOps Administrator – Associate

      Amazon Web Services (AWS)
      Dec 2019
    • AWS Certified Developer – Associate

      Amazon Web Services (AWS)
      Dec 2019
    • AWS Certified Solutions Architect – Professional

      Amazon Web Services (AWS)
      Feb 2021
    • Microsoft Certified Systems Engineer (MCSE)

      Microsoft