Santosh Kumar Nayak

Experience

• 

  Tata Consultancy Services

  Oct 2008 - now

  Involved In a Share point Migration project called as AGT.Got an Overview of different Testing Tools HP,QTP,Load RunnerRequirement analysis of the application to be tested.Preparing Test scenarios using the BRD's ,FS and TS.Authoring Test cases which accomplish 100% requirement coverage with proper template.Co-ordinate with partner teams (SAP for integration, Digital Security and OAT) to ensure that the relevant testing is completed on time. Review Performance test plan, scenarios, test cases and execution report. Uploading test cases and executing in TFS (Team Foundation server) and Master craft .Preparation of Test Summary Report for all projects.Mentoring the new joiners in the project with business functionality .Defect Management and Reporting.Drive the developers to ensure delivery of their user stories in time for integration testing. Involved in DR (Disaster and Recovery activity ) for two projects Worked on End to End Migration Testing for Application like AGT from MOSS 2007 to Share Point 2010 and Share Point 2013.Prepare and review the Test Strategy and Test Plan .Liase with the scrum master to review the testing effort shared by the testers and ensure appropriate work assignment and tracking Monitor and track test defects across the defect management cycle (detection to verification). Host meeting with the business owners and technical architects for the prioritization of defects and clarifications on the requirements Show less Total 6.5 years of work experience in Insurance(2.5 years) , Hi-tech(1 year) , BFS(2.5 years) and Energy and Resources (6 Months) domain in IT industry as a Support Executive,Transition Co-ordinator,Test Analyst,Share Point Maintenance . Joined Tata Consultancy Services Limited in Oct 2008. Main area of work has been in Life Insurance, Reinsurance , Pensions, Property & Casualty, Health Insurance domains including Solvency II. Expertise in Requirements Management and Consulting, Test Support for end users.ITIL@V3 certified from NIITTCS Internal Certification in Property and Casualty InsuranceTCS Internal FTC certification.Business English Certificate (BEC) vantage certification awarded by University of Cambridge.Proficiency in project management and customer facing roles, worked on various contract models(Managed Service, Fixed Price ,Lean factory) as business analyst.Quick grasp of concepts and emerging technologies.Technical skills in Pl/Sql and Data Integration ,C,C++,UNIX.Intern ship with TATA RESEARCH AND DEVELOPMENT CENTER Pune, on a Research based project regarding GRID COMPUTING.Worked As Onsite Co-ordinator at Switzerland for Swiss-Reinsurance Leading Company for the Maintenance and Support for various Applications and Worked on various Contract Model like Managed Service Model,Lean Factory Model and given the Value add to Customer by providing the good and reliable contract Models to work with Vendors.Worked On Transition Co-ordinator for Various Procedural Support team for Credit Suisse Banking project,Offshore Movement from Singapore to Bangalore Teams Like FID,Prime Services,Collateral,Intellimatch,LDO etc.. Show less

  • Operations Manager

    Jan 2016 - now

  • Service Manager

    Jan 2016 - now

  • Service Level Manager

    Jun 2013 - now

  • Service Level Manager

    Oct 2008 - now