
Adil Khan
Customer Service Representative

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About me
eCommerce Executive
Education

Lord's universal college
2008 - 2011BSc Information Technology
Experience

Firstsource
Jan 2013 - Oct 2013Customer Service Representative• Communicate effectively in a fast-paced written medium. • We basically interacted with a Network Provider user, which is O2. • I also worked in Retentions for 6 Months, where we had retained the customers who wanted to leave O2

EClinicalWorks India Pvt. Ltd.
Oct 2013 - Jan 2019Interactive case managerHealthcare IT software (EMR)

STS Technologies LLC
Sept 2019 - Jan 2020Sales RepresentativeBuilding business by identifying and selling prospects; maintaining relationships with clients.Identifying business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.Maintaining relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.Prepare reports by collecting, analyzing, and summarizing information.Contribute to team effort by accomplishing related results as needed. Show less

NowNow(noon.com)
Nov 2020 - May 2021ECommerce store SupervisorCollecting order notes to fulfill deliveriesPicking out ordered items from storage shelves or rooms using barcodes, serial numbers, etc.Make sure that the functionality of the store runs smooth based on the order flow.Description entails picking, wrapping, and moving products to fill individual customer order.Prepare reports by collecting, analyzing, and summarizing information.Coordinating with Clients regarding replacements, order discripencies and issues relating to their orders. Show less

EGolf Megastore
Aug 2021 - nowECommerce Executive
Licenses & Certifications
- View certificate

Digital Marketing
UdemyApr 2020
Languages
- enEnglish
- hiHindi
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