Brooke Harkin

Experience

• 

  Subway

  Mar 2021 - Jun 2022

  Crew member completes and posts staff work schedules.Communicates changes of food preparation formulas, standards, etc. to staff.Ensures that all local and national health and food safety codes are maintained and company safety and security policy are followed.Maintains business records as outlined in the Subway® Operations Manual: Daily Procedures. Analyzes business records to increase sales.Supports local and national marketing initiatives.Identifies and contacts prospective customers to promote sales.Plans special events and promotions.Completes University of Subway® courses as directed. Show less Exhibits a cheerful and helpful manner while greeting guests and preparing their orders.Demonstrates a complete understanding of menu items and explains them to guests accurately.Uses Point of Sale system/cash register to record the order and compute the amount of the bill. Collects payment from guests and makes change. Performs Cash-In Procedure- accounting for all forms of money, bread, etc., during the shift.Prepares food neatly, according to formula, and in a timely manner.Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift.Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up.Cleans and maintains all areas of the restaurant to promote a clean image. Understands and adheres to the 3-step method for cleaning.Understands and adheres to all quality standards, formulas and procedures as outlined in the SUBWAY® Operations Manual.Maintains a professional appearance and grooming standards as outlined in the SUBWAY® Operations Manual.Performs light paperwork duties as assigned.Completes University of SUBWAY® courses as directed. Show less

  • Shift Lead

    Jun 2021 - Jun 2022

  • Sandwich Artist

    Mar 2021 - Jun 2021
• 

  Inland Regional Center

  Dec 2021 - now

  • Recruitment responsibilities include: schedule interviews, prepare interview packets, greet and escortapplicants to interview. Audit monthly background check invoices.• Onboarding responsibilities include preparing new hire packets, conducting presentations to newhires, reviewing new hire paperwork and processing of CalPERs forms, and set up of conference room.• Process employee changes in UKG Pro online HR and Payroll processing system. Processing includesemployee promotions, transfers and reassignments, change in managers, track changes, andterminations.• Assist with various benefits responsibilities such as auditing of open enrollment employee elections,new hire benefits elections, Affordable Care Act (ACA) reporting and filing of employee benefitspaperwork.• Administer bilingual testing. Audit bilingual testing invoices to process for payment.• Partner with HR Generalist to administer the worker’s compensation program. Responsible for theWorkers’ Compensation program related to claims from initial contact with employee to completenecessary paperwork related to work related injuries. Serve as the liaison for the employees. Keep upto date with all aspects of relevant safety & welfare at work.• Responsible for the ergonomics program, including but not limited to, conducting assessments, ordering products, and assessment follow up.• Process and track 90-day and 6-month sign-on bonuses for employees and processes 90-day employeesign-on referral bonuses. Informs Manager of upcoming 90-day evaluations due and processes sign-onbonus earning in employee’s payroll file• Communicate and track monthly DMV and Auto insurance reports due from employees.• Track Sexual Harassment Avoidance training.• Assist with communication, tracking, and documentation of Annual and New Hire Conflict of Interestforms.• Conduct separation and exit interviews with employees who resign or retire.• Process employee badge system• Assist with event planning. Show less • Prepare employee files and other documents as assigned for scanning by ensuring paperwork is free of staples, clips, and other foreign material.• Scan employee files and other documents as assigned using a scanner machine in accordance with agency instruction and retention requirements. • Assist with various recruitment responsibilities such as scheduling interviews, preparing interview packets and uploading onboarding paperwork in the HR/Payroll system as assigned. • Assist with various benefits responsibilities such as auditing of open enrollment employee elections, new hire benefits elections, Affordable Care Act (ACA) reporting and filing of employee benefits paperwork. • Communicate and track monthly DMV and Auto insurance reports due from employees.• Assist the Human Resources Manager with communication, tracking, and documentation of Annual and New Hire Conflict of Interest forms.• Conduct separation and exit interviews with employees who resign or retire.• Assist with event planning for Open Enrollment, Employee Appreciation Event and onsite mobile clinics. • Assist other departments/units as needed or assigned. • Perform check-in and associate the BinaxNOW COVID-19 Ag Card individual test card with the employee.• Monitor self-collection of test swab. • Perform the BinaxNOW COVID-19 Ag Card test.• Track the time of the test and read the results.• Enter the data and test results into the software platform.• Participate in training/retraining and continuing education programs as necessary.• Comply with all designated safety policies and procedures in the work area, including the use of applicable protective equipment when necessary to prevent exposure to potentially infectious agents.Maintain Personal Protective Equipment (PPE) at all times.• Understand and comply with applicable federal, state and local laws and company policies. Adhere to quality assurance procedures. Maintain all (HIPAA) standards Show less • Perform check-in and associate the BinaxNOW COVID-19 Ag Card individual test card with the employee.• Monitor self-collection of test swab.• Perform the BinaxNOW COVID-19 Ag Card test.• Track the time of the test and read the results.• Enter the data and test results into the software platform.• Immediately inform the HR Generalist and/or HR Coordinator if an employee reports symptoms or tests positive for COVID-19.• Participate in training/retraining and continuing education programs as necessary.• Comply with all designated safety policies and procedures in the work area, including the use of applicable protective equipment when necessary to prevent exposure to potentially infectious agents. Maintain Personal Protective Equipment (PPE) at all times.• Understand and comply with applicable federal, state and local laws and company policies. Adhere to quality assurance procedures. Maintain all Health Insurance Portability Accountability Act of 1996 (HIPAA) standards.• Perform other related duties as necessary. Show less

  • Human Resources Coordinator

    Mar 2023 - now

  • Human Resources Assistant

    Jun 2022 - Mar 2023

  • Covid-19 Testing Specialist

    Dec 2021 - Jun 2022