
Michael Marra

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About me
Manager Process Improvement at Sentara Healthcare
Education

Gloversville High School
-
Penn State University
2010 - 2011Bachelor of Science (B.S.) Industrial Engineering
Ira A. Fulton Schools of Engineering at Arizona State University
2017 - 2018Master of Engineering (M.Eng.) Engineering/Industrial Management
University at Buffalo
2011 - 2014Bachelor of Science (B.S.) Industrial Engineering
Experience

RuffaloCODY
Aug 2011 - Dec 2014Assist in managing the fundraising efforts for the University at Buffalo Annual Fund. Responsible for statistical analysis, monitoring of phone calls, performed coaching and motivation of the student calling staff. ◦ Raised a total of $19,000 to help support scholarship packages for University at Buffalo students.
Student Supervisor
Apr 2012 - Dec 2014Student Caller
Aug 2011 - Apr 2012

Norfolk Southern
Jan 2013 - Aug 2013Mechanical Department Co-op◦ Worked in the Car Maintenance Engineering department.◦ Scheduled and supervised the production of a $3.5 million program repair for Norfolk Southern flatcars, with supervision of 30 employees in Louisville, Kentucky.◦ Forecasted Norfolk Southern freight car potential retirements, from a fleet of 80,000 freight cars.◦ Monitored the bad order status of the freight car fleets and the daily bad order situation at all of the Norfolk Southern repair facilities.◦ Oversaw the daily potential placement of private freight equipment at specified loading locations on Norfolk Southern lines, by supervising the acceptance of OT-5 applications, while abiding by AAR rules and regulations. Show less

Cameron
Jun 2014 - Aug 2014GRDP Intern◦ Global Rotational Development Program Intern◦ Worked with Enterprise Excellence (Lean 6 Sigma) department in OneSubsea◦ Completed the Process Improvement Workshop (Lean 6 Sigma White Belt equivalent)◦ Project leader of 5 OneSubsea employees during a process improvement workshop to decrease inventory cycle time within the inspection department by 23% by using Lean tools.◦ Analyzed the current grinding operations within the facility, to assess ergonomic risk, and facilitated an action plan that will reduce ergonomic risk on employees by 57%.◦ Created a training manual on how to correctly update production schedule dates within SAP, to improve the system on time delivery percentage by 40%.◦ Oversaw a Lean 6S project in the Shipping/Receiving department, to lower the cycle time by 50%. Show less

Sentara Healthcare
Jan 2015 - Jan 2019Lean 6 Sigma Green BeltLean 6 Sigma Black Belt◦ Responsible to make significant changes in clinical, operational or transformational processes with a strategic or operational focus.
Process Improvement Engineer
Feb 2018 - Jan 2019Process Improvement Engineer - NG
Jan 2015 - Feb 2018

TE Connectivity
Jan 2019 - Dec 2019Continuous Improvement Analyst III- Lean Practitioner for 200+ employee manufacturing plant.- Manage the effective implementation of operational improvement tools. (3P, 5S, Cell Design, Material Replenishment & Flow, Mistake Proofing , QCPC, Quick Changeover, Six Sigma, Standard Work, TPM, Value Stream Mapping).- Lead trainer for Lean/Six Sigma methodologies.

Sentara Health
Dec 2019 - nowManager Process Improvement
Aug 2021 - nowSenior Process Improvement Engineer
Dec 2019 - Aug 2021
Licenses & Certifications

Healthcare Change Management Certificate
Cornell UniversityNov 2022
Executive Healthcare Leadership Certificate
Cornell UniversityJan 2023
Lean 6 Sigma Green Belt
Old Dominion UniversityJan 2015
Lean 6 Sigma Black Belt
North Carolina State UniversityJan 2018
Change Management Practitioner
ProsciDec 2023
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