
Wendy Giordano
Customer Service Manager

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About me
Communications Coordinator - Three Rivers School District
Education

Sonoma State University
1991 - 1993Bachelor of Arts (BA) Business, Management, Marketing, Accounting
Santa Rosa Junior College
1988 - 1991Associate's degree Business, Management, Marketing, and Related Support Services
Experience

Cagwin & Dorward
Sept 1997 - May 2003Customer Service ManagerManaged Customer Service staff and monitored customer service satisfaction of corporation clients. Worked with Exec Team to develop business plan and employee training programs.

White Water Landscape Services, LLC
Jun 2003 - Sept 2010PartnerBusiness development, customer service, marketing, web development, bookkeeping and tax preparation.

Randy K. Jentzsch & Co. CPA's
Jan 2010 - Sept 2010Tax PreparerLicensed Tax Preparer

City of Grants Pass, Oregon
Sept 2010 - Jul 2021Manage support staff for Building, Planning, Engineering, Parks and GIS team. Conduct financial analysis for divisions and prepare annual budgets for Council and Budget Committee approval. Monitor City property assessments to ensure payments are collected. Work with title companies to clear assessments. Write, release and record legal documents. Manage successful GIS team to continue to develop layers, provide analysis and maps for all City departments. Develop City web site to offer citizen access and forms for 24/7 customer service. Manage technology needs for department including an ELA with ESRI. Show less
Parks Superintendent
May 2018 - Jul 2021Business Operations Supervisor
Sept 2010 - May 2018

Three Rivers School District - Josephine County School District
Jul 2021 - nowCommunications Coordinator
Licenses & Certifications

National Incident Management System
Homeland SecurityMay 2012
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