Clay Horning

Experience

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  Roadbud (Software Startup)

  Aug 2019 - May 2021

  Product Manager

  - Led user research to identify customer problems and inform early product features.- Collaborated with developers to prioritize and refine app features in Scrum sprints, ensuring accurate and timely delivery of road condition data to users.- Developed and optimized landing pages, driving user signups for a 2,500+ waitlist, tracked through Airtable.- Created and managed Facebook pages, attracting 3,000+ members and building early community engagement.- Conducted A/B testing on landing pages and early app features, using Google Analytics to improve conversion rates. Show less

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  Nidus Digital

  Dec 2021 - Jan 2023

  Product Developer

  • Designed and implemented responsive user interfaces using Figma and Adobe XD, improving user experience andensuring seamless interaction across devices.• Led full-stack development for mobile and web applications, utilizing HTML, CSS, JavaScript, Python, and SQL tobuild robust and scalable product features.• Enhanced product performance through backend optimizations and efficient database management, ensuring fastload times and reliable data processing.• Collaborated with clients and developers to prioritize development tasks in Jira, ensuring timely delivery of high-impactfeatures aligned with client goals.• Conducted user research and gathered client feedback to refine product features, ensuring alignment with clientobjectives and user expectations. Show less

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  Protech

  Jan 2023 - Sept 2024

  Associate Product Manager

  • Led development and launch of a member engagement software, boosting engagement by 25% through alignmentwith user needs and market trends. Applied Agile methodologies and Jira to drive the product's success.• Lead cross-functional sessions to facilitate the translation of customer needs into user stories in Airtable, enhancingcommunication and demonstrating the ability to clearly articulate requirements.• Led customer migrations to a new payment processing vendor, developing SOPs and coordinating with teams toensure seamless integration of bill payment functionality into customer systems.• Oversee the customization of core web application components, enhancing user experience (UX) by aligning featureswith user expectations and business goals.• Manage product escalations to resolve issues, addressing 400+ technical challenges and partnering with developmentteams to implement solutions that enhance product reliability and user experience.• Deliver omnichannel product demos and training, boosting adoption and satisfaction through targeted support,demonstrating versatility in handling diverse customer needs.• Streamline workflows by automating processes and integrating third-party APIs, resulting in measurable improvementsin efficiency and operational performance. Show less

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  Yes Energy

  Oct 2024 - now

  Associate Product Manager