Haresh Boteju

Experience

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  HSenid Software International

  Aug 1999 - Jan 2004

  Project Lead/ Product Definition Analyst / Senior Software Engineer

  As a Project Leader, I was involved in managing the technical design, development and implementation of enterprise level HRIS solution for wide span of local and international clients. Some of the key tasks that I performed are:o Manage SDLC with tight timelines, budget constraints adhering to formal project governance to ensure compliance with agreed standards and Project Management Framework.o Manage HRIS implementation process; requirements analysis, prepare PMP, manage project risks and Issues, business process mapping, Improvement and re-engineering, business readiness assessment, prepare launch approach, change management process within business units and facilitate end-user trainings, plan post implementation.o Manage Stakeholders by communicating accurate and timely project progress and status reports via electronic reporting and formal presentations.Major projects,• Implementation of Human Resource Information System (HRIS) system for Hitachi company in Singapore.• Implementation of Human Resource Information System (HRIS) with Time and Attendance and Enterprise Payroll Solution for Shell Gas (Employee size - 4,500+), BRANDIX Group (Employee size – 48,000+), Sri Lanka Telecom (Employee size - 10,000+), Hydramani Group (Employee size – 6,000+).• Enterprise Payroll Solution integrated with PRONTO ERP system for Lanka Electricity Company LECO (Employee Size – 5,000+).• Managed the design, development and implementation of BRIDGE system integrated with Cheque Clearance system for Grindlays and AnZ Bank.• Managed the design, development and implementation of mTimeTracker – Mobile and web based time tracking and reporting system. Show less

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  John Keells Computer Services

  Feb 2004 - Jan 2005

  System Analyst/ Solution Designer

  The primary focus was to provide strategic guidance in respective of solution architecture design and development to serve airline and telecommunication partners to provide optimized customer centric solutions. The key tasks performed are:o Identifying, investigating, and analysing business processes, procedures and work practices to formulate and document business requirements.o Using data and process modelling techniques to craft business solution definition to address stakeholder expectations and delivering feasible software solutions.Major projects,• Deployment of Value Partner Platform - A Telecom Billing Systems for NTT Japan.• System development of Archimedes Air Server Applications for AVIIT United Kingdom.• Enhancement s and Systems Support for Flight Operations, Briefing Guide System (BGS), Cabin Crew Portal (CCP), Catering, Duty free sales System (DFSS) for a leading airline. Show less

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  Emirates Airline

  Jan 2005 - Jul 2014

  Held the responsibility of managing customer expectations and delivering IT needs for Group Security, Facilities, Internal IT and Mercator departments (IT Sales and Marketing) in Emirates Group as an IT Project Controller while performing the following:o Forecast Budgets, calling of RFI, EOI, RFP to RFT, Coordinate with cross-functional teams and setup hardware, network and database infrastructure as per the set architecture.o Requirement gathering through workshops, interviews and client meetings to design the in-house development projects and carry out technical and business impact assessments. o Developed requirement management plans, functional, non-functional & technical specifications, interface documents and prototyping using wireframes. o Conduct and facilitate system, integration, regression testing and user acceptance testing, develop test strategies and defect tracking. o Perform business readiness assessment, prepare launch approach, manage change management process within business units and facilitate end-user training, plan post-implementation.o Adherence to formal project governance to ensure compliance with agreed standards, project management frameworks (Waterfall/Agile Methodology)o Monitoring project risks and scope creep identify potential issues and proactively identify solutions to address them in advance.Major projects,• Implementation of Identity and Access Management Solution (IdAM) across Emirates Group.• Integration of Time and Attendance Systems interface to HRIS.• Implementation of the Incident Management Solution for Group Security Department.• Implementation of the Visitor Management System integrated with the access control system for Emirates HQ, Emirates Group IT and Engineering Departments.• Enhancements on the web portal for IT Sales and Marketing division (Mercator) and production systems for internal IT. Show less Held the responsibility of leading an application support team and managing the service operations such as problem management, second level incident management, capacity planning for Flight Operations, Inflight Services (Cabin Crew and Catering) departments in Emirates Group. while performing the following:o Ensure that all reported incidents are resolved and support is provided within the agreed SLO.o Ensure support to the user community on the new developments by taking over from Project teams after it becomes stable in production. Continually monitor system performance to identify any potential improvements to enhance productivity and operation.o Participate in service reviews with the senior IT Service management teamo Liaise and communicate with senior departmental managers within IT to ensure that the Problem Management Process is integrated with their operations Show less

  • IT Project Controller/ Business Analyst

    Feb 2009 - Jul 2014

  • Team Lead – Incident and Problem Management

    Jan 2005 - Jan 2009
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  StrataNEXTGEN PTY LTD

  Oct 2014 - Apr 2017

  Technical Business Analyst

  Deployed business analysis and Scrum best practices to successfully deliver a customized Strata Management Software Solution. Key Responsibilities:o Study the current business processes and information flow to document the “AS IS” process and carryout market study to propose the “TO BE” process. o Document and map business processes using BPMN (Business Process Model and Notation) to enhance and re-engineer new business process.o Managed the product backlog with user stories, sprint planning, defining test strategies & plans, user acceptance criteria and defect tracking, conduct sprint reviews with key stakeholders. o Participate and facilitate the post Implementation reviews, provide support in Issue/Incident logging, engage in root cause Analysis and problem management for recurring incidents.Major projects,• Fully configurable enterprise level cloud-based Strata Management Solution (SaaS Model), developed on DNN Content Management System. Show less

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  Downer

  Sept 2017 - now

  Techincal Business Analyst

  Deployed agile business analysis methodologies to successfully deliver an in- house developed Third Party Sub Contact Module of their core Field service management (FSM) Solution. Key Responsibilities:o Manage the system enhancements lifecycle including requirement gathering, preparation of Statement of work(SOW) with cost and schedules, carry out system & regression testing, support user acceptance testing (UAT), defect tracking through JIRA and provide post-implementation support.Major projects,o Delivery of the Third Party Sub Contact Management module in Field service management (FSM) Solution.o Integration of cloud-based Telco systems that was developed using Red Hat Mobile Application Platform/FeedHenry to Tableau Reporting Schema using SQL Server Integration Services (SSIS) Show less

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  H2TechLabs

  Jun 2020 - now

  Co-Founder