Muzaffar Mujawar

Experience

• 

  Tech Mahindra

  Mar 2017 - Feb 2018

  • Senior Executive

    Sept 2017 - Feb 2018

  • Executive

    Mar 2017 - Aug 2017
• 

  Wipro

  Aug 2018 - now

  Contribute to and participate proactively in knowledge sharing sessions.Participate and contribute to organizational activities.Provide work direction and guidance to team members.Groom self and team to support vertical growth.Allocate work and tasks to the team.Report to the manager on performance, status and any escalations.Conduct team building activities to enhance motivation.Identify the training needs of team members and provide coaching support to them.Conduct process training or refresher training if required.Review Quality, CSAT and AHT scores, provide feedback and recommend refresher training whenever necessary.Manage absenteeism.Conduct knowledge transfer sessions for new joiners in the team. Show less

  • Team Manager

    Feb 2023 - now

  • Subject Matter Expert

    Nov 2020 - Feb 2023

  • Senior Associate

    Sept 2019 - Nov 2020

  • Associate

    Aug 2018 - Aug 2019