Jennifer Forde

Experience

• 

  Citco Global Securities Services Ltd

  Mar 2006 - Sept 2012

  Account Manager

  My work as an Account Manager was quite varied. The main aim of the role was to manage my clients Account and ensure that I built an excellent working relationship with the client. I was responsible for resolving escalated client queries. I liaised with internal departments to have work completed for the client in a timely and accurate fashion. I would have educated the Client on the companies internet banking. I reviewed Clients portfolio on a monthly basis and resolving any discrepancies.

• 

  MLC Australia

  Jan 2013 - Jan 2013

  Project Co-ordinator

  As a project co-ordinator I was responsible for monitoring progression of department work. This involved preparing management reports on a daily and weekly basis. I reported on stats of department staff and held weekly meetings with the team members to review their week’s performance. I also managed & maintained employee’s system profiles.

• 

  Morgan McKinley

  Nov 2013 - Jul 2014

  AR Specialist

  Responsible for large Client accounts that require a detailed knowledge of how the account operates and the billing system used.Role involves reconciliation work, reporting, identifying and resolving issues and liaising with many different Stakeholders.

• 

  Brookfield Renewable

  Jul 2014 - Jun 2021

  Back Office Manager
• 

  Ørsted

  Jun 2021 - Aug 2022

  • Head Of Commercial Operations

    Feb 2022 - Aug 2022

  • Head Of Back Office

    Jun 2021 - Feb 2022
• 

  Indeed.com

  Sept 2022 - now

  Legal Operations Manager