
Shayan Rahman
Dispatch Controller/Scheduler

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About me
Project Manager @ KPMG Australia | Master in Project Management (MPM) & Master in Engineering Management (MEM)
Education

University of Engineering and Technology, Taxila
2004 - 2009Bachelor of Engineering (B.E.) Electrical, Electronics and Communications Engineering
University of Wollongong
2013 - 2014Master of Project Management Engineering/Industrial ManagementAdvanced Project Management, Logistics Systems and Supply Chain Management.

University of Technology, Sydney
2012 - 2013Master of Engineering Management Engineering/Industrial ManagementQuality Planning & Analysis, Technology Innovation Management, Judgement & Decision Making and Value Chain Engineering Systems.
Experience

Dyson
Mar 2014 - May 2014Dispatch Controller/SchedulerI led a short-term project called the "Dyson Recall Project" as a Team Lead.In this role, I effectively managed and led a team of six people. I successfully implemented a dispatch process that significantly reduced lead times, enabling us to dispatch a large number of orders within the set time frame and in accordance with SLAs. Additionally, I efficiently utilized the Australia Post Portal (e-Parcel database) and Toll Logistics services to ensure smooth operations.

David Jones
Jun 2014 - Jun 2015Logistics CoordinatorI worked in the Imports and Online departments, focusing on Inventory Management, Stock Receiving, Invoice Checking, and Processing Consumer Orders Online. I was responsible for processing and managing orders and invoices using an ERP-based database. My duties included inventory control, stock management, and overseeing dispatch operations.I coordinated with suppliers and vendors to manage orders and ensured that stock supply met the demand for all David Jones stores across Australia.

TechIMAC Pty Ltd
Jun 2015 - Apr 2019After being promoted from the Operations Coordinator role, I worked on multiple nationwide projects for Tesla and Varian Medical Systems. I was also part of the Special Projects Team, where I was involved in arranging jobs for data center relocations, removals, and installations.In this role, I was responsible for project delivery, job scheduling, budget monitoring, RAID register maintenance, and resource management. I maintained regular communication with all stakeholders, including third parties (suppliers), and escalated issues, delays, and risks to senior management as needed.I executed best logistics practices to transport equipment both nationally and internationally. Additionally, I continuously updated the Customer's Portal (in-house system) by feeding new jobs, maintaining and amending existing jobs, and managing the financial aspects of all accounts.I also provided quotations to clients and negotiated with both internal and external stakeholders to ensure successful project outcomes. Show less I managed logistics and deployment of food processing equipment for various FMCG clients across Australia, including Parmalat, Mrs Macs, Garlo's Pies, Silverchef, and Bevwizz Group. This position encompassed Logistics Operations, Operations Management, and Project Management.Throughout my career with this company, I worked on four rollout projects for two of the largest retail companies in Australia, Woolworths and Coles. I was responsible for project delivery, often handling multiple projects simultaneously. My role involved comprehensive project, operations, and stakeholder management.I maintained regular communication with clients and actively kept up-to-date with product knowledge. Additionally, I created and managed orders through both internal systems and customer portals. I also oversaw and managed interstate depots, focusing on inventory management, logistics operations, and resource management. Show less
Project Coordinator
Jun 2017 - Apr 2019Operations Coordinator
Jun 2015 - Jun 2017

DXC Technology
Apr 2019 - Sept 2021Senior Project CoordinatorIn my previous role , I successfully managed multiple projects across the ASPAC region, focusing on Microsoft D365 Implementation. My responsibilities included overseeing project delivery and ensuring that all aspects of project governance were meticulously handled. This involved status reporting, task tracking, stakeholder management, communications, and budget monitoring.I played a crucial role in analyzing and managing risks, maintaining RAID registers to ensure that potential issues were identified and addressed promptly. Additionally, I scheduled and facilitated workshops, stand-ups, and meetings with stakeholders to ensure effective communication and collaboration throughout the project lifecycle. Show less

KPMG Australia
Sept 2021 - nowProject ManagerAs a Project Manager at KPMG Australia, I manage multiple projects (mostly Microsoft D365), ensuring they are delivered on time and within budget. My role involves overseeing all aspects of project management, from planning and execution to reporting and stakeholder engagement. I am dedicated to maintaining high standards of quality and efficiency in every project I undertake.I am the primary point of contact for JIRA and Confluence at KPMG Australia. In this capacity, I train and advise both internal and external stakeholders on the effective use of these tools. My responsibilities include setup, configuration, licensing, and providing comprehensive training sessions to ensure that all users can leverage these platforms to their fullest potential.One of my notable achievements includes leading the Powered Commerce initiative for KPMG Global. This project showcased my ability to handle complex, high-impact projects and deliver exceptional results. My experience spans across various industries and regions, particularly within the ASPAC region, where I have successfully managed Microsoft D365 projects. Show less
Licenses & Certifications
- View certificate

Building Rapport with Customers
LinkedInOct 2021 - View certificate

Communicating with Confidence
LinkedInOct 2021 - View certificate

Giving Your Elevator Pitch
LinkedInOct 2021 - View certificate

Learning Jira Software 7.5-7.9 (2018)
LinkedInOct 2021 - View certificate

PowerPoint Quick Tips (2018)
LinkedInOct 2021 - View certificate

Writing Formal Business Letters and Emails
LinkedInOct 2021 - View certificate

Learning Confluence 2018
LinkedInSept 2021 - View certificate

Digital Body Language
LinkedInOct 2021 - View certificate

Influencing Others
LinkedInOct 2021 - View certificate

Professional Networking
LinkedInOct 2021
Honors & Awards
- Awarded to Shayan RahmanAdvanced Project Management University of Wollongong (UOW) Apr 2014 Acquired Distinction Grade (D) in major unit of the study (Advanced Project Management). Score was 76 out of 100 points.
- Awarded to Shayan RahmanJudgement & Decision Making University of Technology Sydney (UTS) Aug 2013 Acquired Distinction Grade (D) in this unit. Score was 82 out of 100 points.
- Awarded to Shayan RahmanTechnology & Innovation Management University of Technology Sydney (UTS) Apr 2013 Acquired Distinction Grade (D) in this unit by scoring 76 out of 100 points.
Languages
- enEnglish
- urUrdu
- hiHindi
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