Tarina Green

Experience

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  Convergys Intelligent Contact

  Jul 2015 - Aug 2017

  Subscriber Advisor (OnStar)

  -Served on “Supergroup” created to provide technical assist to subscribers-Transmitted navigation to subscribers-Provided stellar customer service by listening to the phonetic spelling of destinations, deliveringapproximate mileage, and paying close attention to detail-Responsible for booking hotel reservations and authorizing credit card purchases for various services-Handle internal escalated matters; Assist CSR’s with providing resources to their members.

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  Boujie Cosmetics

  Aug 2017 - Aug 2021

  Marketing Specialist

  -Managed all product launches and marketing campaigns-Served as liaison with 3rd party marketing firms to get voice of customer from our media placements-Managed marketing invoices and expenses, analyze campaign costs and create cost estimates for futurecampaigns-Provided marketing support to the relevant departments and monitor strategic marketing initiatives-Planned and managed all events, conferences and meetings-Developed, implemented, and tracked marketing programs such as email, social media, digital campaigns,and events Show less

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  FedEx

  Aug 2021 - Feb 2023

  Team Lead

  - Served as supervisor and trainer for new hires.-Provided interpretation, support, and guidance to employees regarding procedures and best practices.-Provided a safe working environment in accordance with OSHA standards and maintain a clean andorganized accident-free work area.-Took pride in every aspect of work duties and perform it with energy and enthusiasm to create an enjoyableenvironment for customers.-Exercised sound judgment in handling issues, maintaining a high level of customer satisfaction. Show less

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  Cleo

  Feb 2023 - Apr 2024

  Account Executive
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  Cloudpermit

  Apr 2024 - now

  Sales Development Representative