Diana H.

Experience

• 

  Compensation Fund Cafam

  Feb 2015 - Aug 2015

  Treasury analyst

  • Establish direct communication with Cafam's goods and services providers, informing them about payment methods and sales registered in SAP Financial Accounting.• Carry out credit and financial evaluations of suppliers for their admission to the system.• Support the head of the area in the preparation of periodic reports, as well as in planning and achieving goals.

• 

  Defensa Civil Colombiana - Ministry of Defense Colombia

  Feb 2017 - Aug 2019

  Management Systems Analyst

  • Led ERP project and oversaw implementation.• Conducted training sessions for all employees.• Provided ongoing support and answered questions.• Monitored progress and ensured proper functionality.• Monitored and followed up on contracting processes.• Utilized business analysis tools for data visualization.

• 

  Medtronic

  Dec 2020 - now

  • Implement improvements in the process to enhance efficiency and accuracy in rebate processing.• Identify and address bottlenecks in the rebate loading process into Vistex.• Collaborate with operations, contracts, sales, and finance teams to align rebate programs.• Foster strong relationships with internal collaborators to streamline communication and coordination.• Generate reports to track key performance indicators and provide insights for strategic decision-making.• Implement controls and measures to mitigate risks associated with loading rebate programs.• Conduct periodic audits to ensure rebate compliance and identify areas for improvement.• Lead and guide a team of rebate analysts, providing guidance and support for professional development.• Promote a collaborative and results-oriented team culture. Show less • Apply advanced refund processing skills to ensure accuracy and timeliness in the execution of refunds and administrative fees.• Review contracts and ensure accurate and consistent application of terms, representing the team as the primary contact for specific regions, and resolving issues through negotiation with legal, contract, and finance departments.• Accurately load contracts and refund programs into the Access database, updating them at each stage of the refund process, and tracking progress.• Identify and resolve potential legal conflicts regarding the contract through consultation with Medtronic's legal team.• Create and execute reports to validate compliance with contract terms and provide support in refund calculations.• Provide support to customers and organizations in refund-related inquiries, as well as to customer business units and financial solutions.• Coordinate and troubleshoot as a liaison between customer service, customer financial services, internal Medtronic customers, and external customers, including logging and tracking system issues.• Lead internal process improvement projects, working closely with the team and providing weekly follow-up to ensure proper development. Show less

  • Senior Rebates Supervisor

    Jun 2023 - now

  • Senior Rebates Analyst

    Nov 2022 - Jun 2023

  • Credit Services Rep SSC

    Dec 2020 - Nov 2022