Cruze Frank

Experience

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  Koon Landscaping LLC

  Apr 2006 - Feb 2011

  Landscaper

  Landscaper April 2006 - FEB 2011· Trained and lead a team on how to mow and trim lawns and shrubbery using mowers and hand powered trimmers, and cleared debris from grounds in a safe and effective manner.· Installed and maintained existing flower bed landscape by designing layouts along with pruning, edging, trimming.· Cleared overgrown areas using chainsaws, clippers, and trimmers.· Raked, mulched, and performed general upkeep of flowerbeds during the fall.· Planted and arranged new flowers, bushes, trees, and grass according to specifications and particular landscape effects· Trained and lead a team in snow removal and salting of sidewalks to ensure they were cleared and safe for customers during their business hours. Show less

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  US Navy

  Feb 2011 - Feb 2015

  Information Systems Technician

  • Conducted customer service relations • Coordinate with multiple departments for critical system upgrades• Assisted in the troubleshooting of hardware and software issues• Ensured all software programs were kept up to date• Systems specialist who effectively trained new personnel• Ensured proper usage of information systems through effective implementing and sustaining assurance disciplines• Personally generated and revised Standard Operating Procedures in accordance to an ever-evolving mission used in multiple mission sites• Conducted weekly briefs for high-level officers and dignitaries.• Utilized various technology upgrades to improve skills in the field of information technology Show less

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  BAIRD BROS SAWMILL

  Mar 2015 - Dec 2017

  Stain Shop Operator

  BAIRD BROS SAWMILLStain Shop Operator - FEB 2015 – DEC 2017• Stained various wood products, maintained tracking of monitoring logs ensuring products met clientele expectations.• Performed manual labor tasks in order to accomplish job duties (lifting, pushing, pulling).• Inspected all ground floors to consistently achieve our high standards of company safety. Placing much detail on any obstructions that can prevent our company from doing so.• Drove forklift in carrying out logistical operations from loading and unloading trucks and putting away products in the correct overstock location.• Ran presses for wooden products and setup various stain dyes to run.• Verified conformance to specification through the use of micrometers, gauges, and templates.• Trained personnel on changing molds on presses and ensuring they were within the correct parameters• Trained personnel on how to safely remove products off the assembly line conveyors to reduce injury as well as ensure no damage to products Show less

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  Kaplan University

  Dec 2015 - Feb 2016

  Intern to Network Team

  • Unpaid internship working with Senior Networking Team to implement Virtual Private Networks in the university network.• Attended weekly departmental and internal meetings, consulted and reviewed aspects of security and networking in all areas of computer technology.• Utilized all Microsoft Excel and PowerPoint presentations while evaluating/analyzing new corporate technologies and their benefits.• Interacted and communicated with multiple network team leads and members on new ideas/opportunities for the university and the university’s multiple facilities. Show less

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  Perfect Power Wash

  Feb 2017 - Oct 2020

  Operations Dispatcher/ Manager

  Operations Dispatcher - FEB 2019 – OCT 2020· Responsibilities include: planning, assigning and directing work, appraising performance, addressing complaints and resolving problems.· Assists with scheduling of workflow for drivers and trained new operators on the importance of scheduling and creating the most effective route in accomplishing operation tasks and services for customers.· Monitor any sudden route changes or road construction issues and work with drivers to establish new routes in order to complete customers' requested services.· Assist in providing technical assistance ranging from system information and/or documentation to system configuration and problem resolution.· Utilized Microsoft Word, Excel, & PowerPoint in generating reports on technician performance, customer reviews, and revenue made each day of operation.· Interacted with faculty, staff, and customers to resolve any issues that may have arisen during operations and ensuring corrections made led to customers being satisfiedPhone Auditor – FEB 2018 – Present· Observed sales interactions with customers and listened closely to questions ascertain best options for the exterior of their homes and made recommendations accordingly· Monitor trends and provided information to customers to maximize purchases· Collectively analyzed and monitored calls between sales representatives and customers to ensure customer satisfaction and needs of customers were met· Completed regulatory, pre-implementation and risk based audits to achieve business objectives· Documented Audit tests and findings Show less

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  Techelp4you Solutions LLC

  Mar 2017 - Jun 2017

  Volunteer Tech

  • Provided on-site computer repair to a small business and their private customers• Troubleshoot systems and work with customers to determine needed hardware and software changes• Assisted in the implementation of 20 desktop computers and router resulting in a small operable LAN

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  H & M Landscaping Inc/ Snow Pros

  Dec 2017 - Feb 2019

  Landscaper

  H&M LANDSCAPING (SEASONAL)Snow Removal/ Fall Cleanup DEC 2017- FEB 2018, OCT 2018 – FEB 2019· Trained and lead a team on how to mow and trim lawns and shrubbery using mowers and hand powered trimmers, and cleared debris from grounds in a safe and effective manner.· Raked, mulched, and performed general upkeep of flowerbeds during the fall.· Planted and arranged new flowers, bushes, trees, and grass according to specifications and particular landscape effects· Trained and lead a team in snow removal and salting of sidewalks to ensure they were cleared and safe for customers during their business hours. Show less

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  SIMCO MANAGEMENT CORP.

  Oct 2020 - now

  Property Manager

  Field Manager OCT 2020 – Present· Responsibilities include: planning, assigning and directing work, appraising performance, addressing complaints and resolving problems.· Assigned and scheduled workflow for property maintenance technicians in the remodeling of apartments and getting them ready for lease.· Assisted in all aspects of property management of 27 properties consisting of 25,000 units.· Collaborated with maintenance, managers, and contractors, allowing for a faster rental exchange from move-out to move-in Show less