Daniel P.

Experience

• 

  The Store

  Nov 2013 - Nov 2015

  Cashier

  - Process customer purchases and payments accurately using cash, credit/debit cards, or other payment methods.- Count and verify cash amounts during opening and closing shifts to ensure accurate transactions.- Provide customers with correct change and issue receipts for their purchases.

• 

  United Global FX

  Dec 2015 - Aug 2017

  Teller

  - Process customer transactions accurately, including deposits, withdrawals, and check cashing.- Greet customers and provide friendly, courteous assistance in person and at the teller window.- Complete necessary paperwork for transactions and ensure proper documentation is maintained.

• 

  Silkroad

  Sept 2017 - Jun 2018

  Information Technology Assistant

  - Provide timely and effective technical support through various channels, including in-person, email, and remote assistance tools.- Install and update software applications, ensuring they are properly licensed and compatible with the organization's IT environment.- Perform routine maintenance tasks, such as system updates, patches, and backups.

• 

  Sunny Pro Trading

  Jul 2018 - Mar 2021

  Customer Service Executive

  - Interact with customers via various communication channels (phone, email, chat) to address inquiries, concerns, and issues.- Provide accurate information about products, services, pricing, and policies.- Resolve customer complaints and ensure a positive resolution that maintains customer satisfaction.

• 

  Simply Fashions Online Store

  Apr 2021 - Mar 2022

  Marketing Assistant

  - Assist in organizing and coordinating marketing campaigns, events, and projects.- Handle logistics, scheduling, and other administrative tasks to ensure smooth campaign execution.- Help create and proofread marketing materials, such as social media posts, blog articles, and newsletters.

• 

  Idea Batch Sdn Bhd

  Apr 2022 - Dec 2023

  Sales And Marketing

  - Generate leads through networking, cold calling, and other prospecting methods.- Engage with potential clients to understand their needs and tailor product or service offerings accordingly.- Build and nurture relationships throughout the sales process, addressing objections and providing solutions to secure deals.

• 

  Sea Preferred Sdn Bhd

  Jan 2024 - Oct 2024

  E-commerce Executive

  - Day-to-day management and optimization of online store- Manage the product listings on the website, including descriptions, prices, images, and specifications- Drive traffic, increase sales, and enhance the overall customer experience