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Mackenzie Rivera

Mackenzie Rivera

Cashier

Followers of Mackenzie Rivera943 followers
location of Mackenzie RiveraSeattle, Washington, United States

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  • Timeline

  • About me

    Training Specialist II @ ZoomCare | Healthcare, Training Solutions

  • Education

    • University of Washington

      2013 - 2017
      Bachelor of Arts (B.A.) Public Health, Minor in Gender, Women, and Sexuality Studies

    • Wenatchee Valley College

      2011 - 2013
      Associate of Arts and Sciences (A.A.S.) General Studies

  • Experience

    • Arby's

      Jan 2011 - Aug 2014
      Cashier

    • Chi Omega Fraternity

      Jan 2014 - Dec 2014
      Assistant Membership Development

    • Peek Kids

      Aug 2015 - Oct 2016
      Sales Associate

    • Microsoft

      Oct 2016 - Jun 2017
      Consumer Product Advisor

      Serve as a friendly and insightful primary point of contact for customers.Build customer relationships through knowledge of technology and discovery of each individual customer’s needs.

    • ZoomCare

      Jun 2017 - now

      Deliver onboarding for all staff. Facilitate learning experiences for all staff. Observe and coach new and existing Clinical Associates. Partner with the Training Program Manager to update and design learning solutions for clinic staff. Maintain and manage daily clinic operations while preserving patient confidentiality with high adherence to HIPAA requirements.Handle facility and inventory management, perform diagnostic laboratory tests, and phlebotomy.Train and assist incoming clinical associates to set them up for success.

      • Training Specialist II

        Jul 2022 - now

      • Field Trainer

        Apr 2020 - Jul 2022

      • Clinical Associate

        Jun 2017 - Apr 2020

  • Licenses & Certifications

    • Instructional Design Essentials: Models of ID

      LinkedIn
      Jan 2024
      View certificate certificate

    • Basic Life Support for Health Providers- CPR & AED

      American Heart Association
      Nov 2021

    • Medical Assistant Phlebotomist

      Washington State Department of Health
      Sept 2022

    • Components of Effective Learning

      LinkedIn
      Feb 2024
      View certificate certificate

    • Elearning Essentials: Instructional Design

      LinkedIn
      Feb 2024
      View certificate certificate

    • Project Initiation: Starting a Successful Project

      Coursera
      May 2023
      View certificate certificate

    • Foundations of Project Management

      Coursera
      Oct 2022
      View certificate certificate

    • Understanding Personal Protective Equipment (PPE)

      LinkedIn
      Aug 2023
      View certificate certificate

    • HIV/AIDS for Washington Healthcare Professionals

      Biologix Solutions LLC
      Nov 2017

  • Honors & Awards

    • Awarded to Mackenzie Rivera
      Spring Quarter 2017 Dean's List - Jun 2017
    • Awarded to Mackenzie Rivera
      Winter Quarter 2017 Dean's List - Mar 2017
    • Awarded to Mackenzie Rivera
      Autumn Quarter 2016 Dean's List - Dec 2016

  • Volunteer Experience

    • Chi Omega Volunteer

      Issued by Make-A-Wish America on Sept 2013
      Make-A-Wish AmericaAssociated with Mackenzie Rivera

    • Mentor

      Issued by Office of Minority Affairs and Diversity on Jul 2016
      Office of Minority Affairs and DiversityAssociated with Mackenzie Rivera

    • Road to Recovery Driver

      Issued by American Cancer Society on Feb 2017
      American Cancer SocietyAssociated with Mackenzie Rivera