Deep Enrich
Hailey Robertson
Customer Engagement, Sales & Service
36 followers
League City, Texas, United States
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About me
Customer Service and Engagement | Sales | Event Coordinating
Education
University of Houston-Clear Lake
2014 - 2020Bachelor of Science - BS PSYCHOLOGY 3.21Dean's List
San Jacinto College
2008 - 2014Associate of Arts - AA PSYCHOLOGY 3.0Dean's List
Experience
Southwyck Golf Club
Sept 2008 - Sept 2015Customer Engagement, Sales & ServiceSales, Service and Customer Engagement supporting up to 150 people daily on the course; contributing to event planning and tournament preparation; ensuring cash and inventory reconciliation, onboarding and new employee training, reservation coordination for tee times. Extended responsibilities in serving events, banquets, weddings, food, and dining prep for over 200 people daily.
Hotel ZaZa Houston
Mar 2014 - Aug 2014Customer Engagement, Sales & ServiceSales, Service and Customer Engagement including cocktail and dining service for this upscale Houston venue and hotel; attended and supported specialty marketing events for both the Houston and Dallas locations while addressing the needs of hotel guests. Other duties included support for bar and kitchen line support.
ClubCorp
Mar 2016 - Sept 2021Customer Engagement, Sales & ServiceSales, Service and Customer Engagement supporting up to 150 people daily on the course; contributing to event planning and tournament preparation; ensuring cash and inventory reconciliation, onboarding and new employee training, reservation coordination for tee times.
HomeTown Bank, N.A.
Nov 2021 - Dec 2022Teller
NASA - National Aeronautics and Space Administration
Nov 2022 - nowGuest Relations Lead
Licenses & Certifications
Tabc
Learn2serve
Federal Records
NASA - National Aeronautics and Space AdministrationCPR/AED/First Aid
NASA - National Aeronautics and Space AdministrationNov 2022
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