Niki Mayo

Experience

• 

  The Tennessean

  Jan 2007 - Jan 2009

  Receptionist and customer service

  Took incoming calls and took payments and processed them along with new customers wanting to sign up. I also handled escalated calls sent to me from Managers in the Call Center.

• 

  HealthTech Holdings and HMS

  Jan 2010 - Sept 2013

  Receptionist / Executive Administrative Asst.

  I Handle the Calandar and Events for the CEO/Board Members and Physician Advisory Board Doctors, along with their Expenses. I also answer the switchboard. Handle all food orders for the entire company. Plus other administrative duties.

• 

  HealthTech

  Jan 2010 - Sept 2013

  • Update communication logs and coordinate vendor services.• Instruct Associates how to schedule conference rooms for staff meetings. Maintain the Conference Center training schedule and appearance.• Notification of incoming mail and shipments throughout the company and ensure packages are tracked and delivered.• Assist the Facilities Coordinator with the scheduling of deliveries and pick-ups.• Help with special projects as needed.• Assist in maintaining the employee security policy, issue access badges, assign security levels and communicate directly with property management to provide access.• Use multiple systems including Exponenthr, Salesforce.com, AccessIt, iSeries, Building Engines and Access to run reports and maintain databases for various departments.• Coordinate corporate visits with associates of all companies, including arranging travel, transportation and meals. Prepare materials including agenda and literature. • Routinely interact and exchange information with Customers, management and peers.• Maintain shared Facilities folders.• Process expenses for various groups including the Physician Advisory Board members.• Executive Assistant to the CEO to include meeting scheduling, maintaining outlook calendar, preparing expenses, etc.• Provide assistance to all levels within the organization and be the point of contact for all associates. Show less

  • Administrative Coordinator/ Receptionist

    Aug 2013 - Sept 2013

  • Receptionist & Executive Administrative Assistant

    Jan 2010 - Sept 2013
• 

  MEDHOST

  Jan 2010 - now

  • Administrative Assistant for Executives

    Apr 2014 - now

  • Administrative Assistant for Executive Department

    Jan 2010 - Sept 2016
• 

  HealthTech

  Nov 2013 - Apr 2014

  H.R. Assistant

   Administer all new hire paper work and processing in for new hire orientation. Completion of all new hire I9’s including online eVerify. Book all travel arrangements for potential new employees and all new employees coming in for orientation. Assist VP of HR/Recruiter with interview schedule including direct contact to candidate and hiring managers. Create and maintain all employee files in accordance with federal law. Responsible for sending out rejection letters. Order business cards for new and transferring employees. Order badges/nameplates for new and transferring employees - keep spreadsheet up to date and forward to A/P to bill appropriate departments. Responsible for various HR reporting. Award Anniversary certificates in a timely fashion and order flowers for employee life events. Provide customer service to our employees by responding in a timely manner to day-to-day inquiries. Process all pre-employment screening requirements including verifying references, processing background checks and verifying drug screen. Back up to facilities coordinator for cleaning and preparing desks, order office supplies, meeting room preparation, etc. Chairperson to the Social Committee to coordinate calendar of events. Back-up to receptionist and Facilities Coordinator/Mailroom for breaks and PTO. Assist with meeting set ups and any vendor coordination (Friday Forums, Town Hall Meetings, Lunch & Learns). Administrative responsibilities for all Senior level and VP level positions when requested. Show less