Melissa N. Thompson

Experience

• 

  NuVox Communications

  Jan 2002 - Jan 2007

  Sales Support

  Supported 15+ dealer managers across 16 states for a business telecommunications service provider.

• 

  Spaulding Company Inc

  Jan 2007 - Jan 2009

  Realtor / Marketing Assistant

  Provided support to the top producing agent at a locally owned brokerage firm specializing in upscale, luxury homes in exclusive neighborhoods.

• 

  Proaxis Therapy - an ATI Physical Therapy Company

  Jan 2010 - Jan 2013

  Project Manager / Lead Care Coordinator

  Directed high performance teams and projects in a multichannel contact center, fostering an environment where internal and external stakeholders enjoy high levels of service and employees are motivated to deliver top performance.

• 

  Spectrum Business

  Jan 2013 - Feb 2016

  • Senior Project Manager, Sales Operations

    Apr 2015 - Feb 2016

  • Sales Operations Project Manager

    Jan 2013 - Apr 2015
• 

  Spectrum Enterprise

  Feb 2016 - Mar 2017

  Systems Analyst
• 

  MTM, Inc.

  Mar 2017 - Oct 2018

  Manager, Technology Products
• 

  World Wide Technology

  Oct 2018 - now

  • Senior Salesforce Analyst

    Jan 2023 - now

  • Salesforce Analyst

    Sept 2019 - Jan 2023

  • Manager, Business Analytics

    Oct 2018 - Sept 2019