Ben Mohler

Experience

• 

  Verizon Wireless

  Jun 2008 - Dec 2009

  Floor Coordinator

  I trained all incoming customer service representatives on the call center floor, providing them with insight on how to successfully manage a customers problem or concern. I also maintained the escalation queue and successfully assisted disgruntled customers.

• 

  Cutter Aviation

  Jun 2010 - Jun 2012

  Lead Line Service Technician

  Provided general line service duties as well as trained all incoming technicians and assessed their performances to upper management.

• 

  Signature Aviation

  Jul 2013 - now

  Manage the daily operations of a world class facility located at the second busiest General Aviation airport in the country. Responsible for running the day to day business; developing employee engagement and retention practices; establish and maintain relationships with tenant and transient customer bases, as well as the airport community; and identify areas for growth opportunities and expansion. Oversight of Fuel Quality Control; Safety programs and implementation; Oversight of base training implementation and records keeping. Lead and directed all activities of the crew and coordinated our ramp operations. OJT base trainer tasked with providing the necessary knowledge and skills for new employees to achieve success at the location. Lead shift briefings with employees; and assist with resolution of customer complaints and/or problems. Think abstractly to ensure hangars are full, and fuel inventory levels are sufficient to maintain maximum revenue for the company.

  • Area General Manager

    Dec 2023 - now

  • General Manager

    Sept 2019 - now

  • Duty Manager

    Sept 2017 - Sept 2019

  • Operations Supervisor

    Oct 2016 - Sept 2017

  • Crew Chief - Line Service

    Jul 2013 - Sept 2016
• 

  One Young World

  Oct 2019 - now

  Ambassador

  What is One Young World?One Young World was founded in 2009 by David Jones and Kate Robertson. We are a UK-based charity that gathers together the brightest young leaders from around the world, empowering them to make lasting connections to create positive change. We stage an annual Summit where the most valuable young talent from global and national companies, NGOs, universities and other forward-thinking organisations are joined by world leaders, acting as the One Young World Counsellors.At the Summit, delegates debate, formulate and share innovative solutions for the pressing issues the world faces.After each Summit, the delegates, who are then known as One Young World Ambassadors, work on their own initiatives or lend the power of the One Young World network to those initiatives already in existence. Of those in employment, many return to their companies and set about creating change from within, energising their corporate environment. Show less