Rolando .

Experience

• 

  AstraZeneca

  Sept 2016 - now

  ● Administer the Purchase to Pay (P2P), Travel and Expense, and Buying Channel strategy, process, and service delivery, overseeing a diverse team of 350+ employees, including Directors, Senior Managers, Managers, Team Leads, Supervisors, Analysts, and BPOs.● Hold overall responsibility for P2P service management across China, India, the UK, the US, Romania, Poland, Malaysia, and Costa Rica, including budget oversight, hiring and compensation, service delivery architecture development, and compliance.● Spearhead the global finance services transformation strategy across 78 countries, successfully managing a transformation budget of $20-$40 million and overseeing complex, cross-functional programs including Coupa, Concur, Blackline, Celonis and SharePoint.● Lead the implementation of Coupa and Concur, increasing electronic processing rates from 20% to 65% while efficiently managing payments for 2.5 million invoices totaling $26 billion, enhancing overall financial operations.● Establish and manage a high-performance team of over 350 professionals, dedicated to continuous improvement and fostering a culture of operational excellence, which directly contributes to enhanced service delivery.● Implement a continuous improvement culture that achieves an 18% reduction in operational costs and a 6% decrease in total processing costs, leveraging Lean Six Sigma methodologies to drive efficiencies and standardization across global operations.● Define and execute the P2P transformation strategy, optimizing procurement and payment processes for third-party goods and services, resulting in streamlined operations and enhanced compliance across multiple regions.● Direct the automation portfolio by successfully implementing 14 RPA bots, which reduce manual work by 63,000 employee hours, significantly increasing productivity and allowing staff to focus on higher-value tasks. Pioneering with NLP, ChatBots and ChatGPT engines. Show less ● Spearhead the introduction of an analytics and data insights program utilizing process mining technology, resulting in streamlined processes that improve employee effectiveness and reduce manual intervention.● Manage an operational budget of $21 million OPEX and $12 million CAPEX, demonstrating strong financial stewardship and accountability while aligning resources to achieve strategic objectives.● Create and formalize this role within the organization, leading to significant career advancement through demonstrated leadership in transforming finance operations on a global scale● Created and executed global service delivery strategies, successfully leading complex cross-functional programs that drove transformation across 300 legal entities, resulting in a 30% improvement in operational efficiency.● Launched the inaugural analytics and data insights program utilizing process mining technology, enhancing employee effectiveness and simplifying operations, which co-designed the regional strategy for KPIs, aligning with the company's financial objectives.● Standardized 80% of operational processes, mapping complexity and legislative requirements into a cohesive global framework, enhancing process consistency with established checkpoints and reviews. Show less ● Lead a diverse team of 125+ global professionals, including Managers, Team Leads, Supervisors, Analysts, and Data Scientists, overseeing the payment process for 1 million invoices totaling $11 billion, ensuring efficient cash flow and accurate working capital forecasts.● Deploy Concur as a global solution across 20 markets, standardizing 80% of operational processes and integrating custom and ad-hoc processes into a cohesive global framework, with clearly defined checkpoints and reviews.● Deliver Purchase-to-Pay (P2P) and Travel & Expense (T&E) services to over 78 countries, managing corporate cards for 70,000 cardholders and owning the entire process, including audits and compliance.● Ensure compliance with Sarbanes-Oxley (SOX) and USGAAP standards in P2P and cash & banking (C&B) systems, enhancing governance and risk management.● Increase straight-through processing, raising invoice compliance from 40% to 65%, with 40% of transactions automated, resulting in 60% touchless transactions, significantly reducing manual intervention.● Standardize global processes through comprehensive mapping of complexities and legislative requirements, facilitating streamlined operations and improved efficiency across multiple regions. Show less ● Assume full regional responsibility for Purchase to Pay (P2P) and Travel & Expense (T&E) processes, ensuring timely payment to terms, end to end compliance and streamlining the invoice cycle process across LATAM countries.● Build two shared service centers from the ground up, establishing them as key operational hubs for the organization and facilitating centralized operations for improved efficiency.● Successfully transition and decouple activities from eight countries into a centralized regional shared service center, creating the first standardized processes that enhance service delivery and operational consistency.● Implement a regional standardization model across all LATAM countries, promoting uniformity in operational procedures and improving overall performance metrics.● Lead the smooth transition of Accounts Payable (AP) finance operations from multiple countries into the Global Finance Operating model, effectively managing change and ensuring minimal disruption.● Spearhead the implementation of Concur as a global technology solution for the Americas region, covering both North and Latin America, resulting in improved expense management and compliance.● Act as a sponsor for major Procurement projects, both regional and local, focusing on PO compliance, payment terms, and cash flow initiatives that enhance supplier relationships and financial management.● Oversee a dedicated team of 15 employees, driving performance and fostering a collaborative culture to achieve operational goals and exceed service delivery expectations. Show less

  • Global Finance Director - P2P & Transformation Lead, Global Finance Services (GFS)

    Sept 2023 - now

  • Global Process Delivery Director, UK Expat | International Assignment

    Sept 2021 - Sept 2023

  • Global Financial Operations Lead AstraZeneca – Americas, US

    Sept 2018 - Sept 2021

  • P2P & T&E Regional Process Lead, AstraZeneca – LATAM

    Sept 2016 - Sept 2018