Chamod Navindu

Experience

• 

  Intelligent Image Management, Inc. (IIMI) USA

  Oct 2019 - May 2021

  Managing Team of 25 Members, their Production and QualityManaging online training of system and procedures for new joinees

  • Team Leader

    Aug 2020 - May 2021

  • Production Executive

    Oct 2019 - May 2021
• 

  HealthRecon Connect LLC

  Jan 2021 - Oct 2022

  • Operations Analyst

    Jan 2022 - Oct 2022

  • Associate

    Jan 2021 - Oct 2022
• 

  Karadan lands

  Aug 2022 - May 2023

  Administrative Consultant

  In Charge if Accounting, Handling Petty Cash and Portals for the Company such as Dubizzle, Bayut and Hubspot. Maintaining Relationship with Developers in Dubai,

• 

  IBT: No. 1 BPO Company in Middle East

  Jan 2023 - May 2023

  Customer Service Representative

  Managing Front line guest services management line for Atlantis Hotels Dubai, Managing inbound guest requests, reservations and complaints for Atlantis The Palm,Atlantis the Royal and Aquaventure

• 

  Confidential

  May 2023 - now

  Customer Relationship Manager

  Responsible for 1000 plus Client Profiles, managing all customer inquiries and walk insManaging CRM System and Back office

• 

  EBMS Business Services LLC

  May 2024 - now

  Operations Assistant

  Handle all aspects of the visa application process from start to finish.Communicate with clients regarding visa application requirements and updates.Provide clients with detailed information about visa processing timelines.Follow up regularly with Freezone authorities to ensure smooth processing and timely approvals.Keep clients informed throughout the entire process, ensuring they are aware of the current status and any required actions.Ensure all documentation and requirements are submitted correctly and in a timely manner.Address client inquiries and concerns regarding the visa application process and resolve any issues promptly.Maintain accurate records of all communication and updates related to client visa applications. Show less