Akhilesh Singh

Experience

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  Dark horse BOA

  Nov 2012 - Jan 2013

  Software consultant

  Trained on a BPM product and started working on Java webservices, SQL & Oracle databases.Worked on understanding the SDLC and Agile cycle of development.Worked on a sample project for complete implementation using BPM suite.

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  Simbus Technologies

  Jan 2013 - Jun 2015

  Software consultant

  Extended the product’s Gateway for user authentication against One Key and Active Directory for a client specific requirement.Used JMS to interact with WebSphere MQ for NEFT/RTGS transactions and sending instant ATM SMS alerts for Core Banking.Experienced in developing and integrating customer solutions primarily using Webservices, Cordys BPM, Java, Java Script, XML, SOAP, HTML and WSDLs.Experienced application deployment and also has experience in migrating and upgrading applications to the latest release versions after doing an impact analysis. Show less

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  Amicorp Group

  Jun 2015 - Jan 2016

  Software Engineer

  Responsible for BPM and BAM design and implementation for business requirements.Responsible for User and Role Management in open source LDAP.Sending notification at different levels for alerting on business used cases.Responsible for admin modules and transaction screens along with creation of java web services with primary focus on core functionality of mapping service requests to national service centers.

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  Dell

  Jan 2016 - Jan 2017

  Senior Software Dev Analyst

  Working as a BPM consultant for the insurance based project. Working on agile methodologies.Responsible for the Integration of Cordy to OTDS for using Active directory for authentication and authorization.Rules and Decision Table, X Forms and Web Services (SOAP,REST).Handled Client Demos/POC of the application and functionality, user training and documentation of the application.

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  Bharti AXA General Insurance

  Jan 2017 - Jun 2017

  Deputy Manager

  Working for the architectural as well functional side of B2C portals on Open text process suite.Experienced in translating/transforming Business Requirements into Technical implementation.Architect Design and Solution Provisioning to Distributed Data Center and Cloud system with deep knowledge on delivering Business Solutions, Operation Management, Team Management, Vendor Management also support for different clients and customers located globally for product/service-based industry. Show less

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  IBM

  Apr 2017 - Sept 2021

  Subject Matter Expert

  Leading Design, Requirement, BPM Migration & transformation strategy in architectural mannerExperienced in Agile and Dev-Ops methodologyManaging team of 6 engineers for engagement on incident, SR, RFS and change request review.Experienced ans deployed solutions for in IaaS,PaaS and SaaS.

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  Kyndryl India

  Sept 2021 - Oct 2023

  Site Reliability Engineer

  • Led global technical services team of Senior Cloud Engineers, 2- Architects & 1- Customer Success Managers for large BFSI customers supporting Public Cloud (AWS/IBM & Azure) - responsible for migrating customer workloads to the cloud and supporting in BAU.• Responsible for the team's attainment of KPIs & SLAs for requests related to advanced configurations of various cloud services (Developer services – K8, storage) & performance issues. • Ensuring compliance posture for customer's Identity and Access Management (IAM) is achieved. Experienced of IAM products (CyberArk Governance).• Developed cross-competency collaboration across cloud platform team's for effective operation and services delivery.• Driving Systematic Improvement Plans for enhancing the quality of Delivery.• Driving Process Optimization using Automation & Continuous Improvement through Ansible and GIT.• Responsible for SLAs and KPIs attainments and improvements.• Streamline operational gaps and improve processes to achieve better SLA.• Implementing New Processes within the team• Guiding the team on defining Organizational Goals and Individual Goals and conducting Appraisals.• Drive transformation in technical support strategy to deliver a world-class proactive, predictive customer support experience. Show less

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  Siemens Healthineers

  Oct 2023 - now

  Head of Hybrid Cloud Integration Operation

  12+ years of experience in IT industry.Certified AWS Solution Architect, ITIL and Agile. Experienced IT professional with around 13 Yrs of working experience in Infrastructure Management of CI , HCI and Cloud Data Centers. Diversified exposure to System/Server Administration in public and private cloud, DC Migration, Performance tuning, Capacity planning, Troubleshooting, Document preparation along with hands on experience in SAAS ,IAAS, AWS and multiple open source DevOps tools.• Extensive experience in provisioning & maintenances of Private, Public and Hybrid Cloud.• Experienced in Leading and Team Management, Team Building and Operation Management.• Experience in translating Business Requirements into Technical Requirements.• Hands-on expertise in Cordys BPM tool (The Cordys Business Operations Platform (in short known as "Cordys BOP") is a next generation Business Process Management (BPM) solution in a single platform, which allows organizations to design, execute, monitor, change, and continuously optimize their critical business processes and operations). Show less