Fiffy Amiera

Fiffy Amiera

Intern Network Analyst

Followers of Fiffy Amiera1000 followers
location of Fiffy AmieraKajang, Selangor, Malaysia

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  • Timeline

  • About me

    Technical Validation Engineer @ Cloudflare

  • Education

    • Selangor Matriculation College

      2015 - 2016
      Science Module II Physics 3.41
    • UNIVERSITI MALAYSIA PAHANG

      2016 - 2021
      Bachelor of Computer Science with Honors Computer Systems and Networking 3.76

      Activities and Societies: •Committee Member of Logistics Department/ Sep 2019/ International Competition and Exhibition on Computing Innovation 2019 •Member of External Publicity/ Mar 2019/ The One Village 3.0 •Logistic member of Nomination Unit/ Nov 2018/ Election of Student Representative Council (MPP) •Mobility Student Buddy of International Office/ Feb 2018/ Exchange Programme Inbound Students (China/Bangladesh/Indonesia) •Facilitator of Accomodation Unit/ Sep 2017/ Student Induction Week (MINDS) 2017 Convocation's AwardAnugerah Buku (60% academic achievements and 40% co-curricular activities)•Dean List Award Semester 1 Session 2016/2017, Semester 2 Session 2017/2018, Semester 1 & 2 Session2018/2019, Semester 1 Session 2019/2020Final Year ProjectDeveloped The Enhancement Pet Feeder with Blynk Application using NodeMCU ESP8266 and ESP32 CameraThe project focuses on developing a low-budget pet feeder system for personal use. Ensure that users can provide adequate… Show more Convocation's AwardAnugerah Buku (60% academic achievements and 40% co-curricular activities)•Dean List Award Semester 1 Session 2016/2017, Semester 2 Session 2017/2018, Semester 1 & 2 Session2018/2019, Semester 1 Session 2019/2020Final Year ProjectDeveloped The Enhancement Pet Feeder with Blynk Application using NodeMCU ESP8266 and ESP32 CameraThe project focuses on developing a low-budget pet feeder system for personal use. Ensure that users can provide adequate food and water for their pets even when they are away from home. Enable users to set a feeding schedule for specific times. Users will be able to check the quantity of food and water to ensure that the containers are sufficiently filled. Additionally, users can monitor their pets' activity through an application specifically connected to The Enhancement Pet Feeder system via an ESP32 camera. Show less

    • Sakarya University

      2017 - 2018
      Computer Engineering and Information Systems 4.0 (Converted to home university)

      Fully sponsored by Mevlana Exchange Programme (Outbound student program)Subjects•Cloud Computing•Internet of Things and Applications•Management Information Systems•Hydraulic Engineering (Civil Engineering subject additional course)

  • Experience

    • IX Telecom

      Sept 2020 - Feb 2021
      Intern Network Analyst

      •Guided end user to troubleshoot their network during an event.•Proactively monitored network equipment for local and global customer.•Supported NOC Analyst by performing Level 1 troubleshooting before escalating to team engineering.•Hands on experience in using network monitoring software such as PRTG, Solarwinds, Nagios.

    • CDNetworks

      Feb 2021 - Oct 2024

      • Appointed as shift leader, responsible for liaisoning communications and responsibilities within the team.•Responsible for meeting customer needs to maintain the expected performance of domain name servicesand ensuring prompt resolution of new and existing customer requests.•Handle client-requested task-demand configuration, focusing on DDOS security policy strategy, media acceleration livestream and web cache delivery configuration, as well as fundamental certifications.•In charge of monitoring alarms for VVIP clients, detecting outages early and following standard operating procedures to resolve the issues according to SLAs. Show less •Record and maintain information’s from each issue in a central location by using Jira service management which is one of the knowledge base products under Atlassian.•Monitor and support company’s CDN and other services such as Wangsu, IDC and Quantil Networks to meet Service Level Agreements (SLA’s).•Handled deprovision domains cases by using Akamai’s portal to settle the issues within a short period.• Prepare solutions for BGP peering configuration with various Autonomous System Number (ASN) toengineering team to ensure the peering connections are successfully established. Show less

      • Technical Solution Engineer, Post Sales

        May 2022 - Oct 2024
      • Network Operations Center Engineer

        Jan 2022 - May 2022
      • Incident Response Center Engineer

        Feb 2021 - Dec 2021
    • Cloudflare

      Oct 2024 - now
      Technical Validation Engineer
  • Licenses & Certifications

    • (III) CCNA R&S: Scaling Networks

      Cisco
    • (IV) CCNA R&S: Connecting Networks

      Cisco
    • (I) CCNA R&S: Introduction to Networks

      Cisco
    • (II) CCNA R&S: Routing and Switching Essentials

      Cisco