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Varun Midha

Varun Midha

Followers of Varun Midha460 followers
location of Varun MidhaNorth Delhi, Delhi, India

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  • Timeline

  • Skills

    Statistical analyst
    Pro in spss
    Ms office suite
    Mentoring
    Project management
    Marketing research
    White papers
    Spss
    Microsoft office
    Market research
    Statistics
    Predictive modeling
    Analysis
    Data analysis
    Logistic regression
    Sas
    Sas programming
    Statistical modeling

  • About me

    A self-motivated professional with play to win motto, ready to go an extra mile to keep the client commitments and provide them with profound insights to make their research motive as fruitful as possible. Statistician academically, I hold research experience in diverse fields majorly Customer Satisfaction and IT Security. Passionate about my work, I like to go by the Win-Win methodology in personal and professional life, and like to get involved in any social activity that can make this world a better place to live.

  • Education

    • Central Board of Secondary

      2002 - 2003

    • The University of Akron

      2006 - 2008
      MS Statistics A

      Activities and Societies: Graduate Assistant in the Department of Statistics Treasurer of Indian Student Association

    • Delhi University

      2003 - 2006
      BS Statistics

  • Experience

    • The University of Akron

      Aug 2006 - Dec 2008

      Provided statistical analysis to the clients from different disciplines and companies, involved in research or large community and medical surveys. Instructor: Explained and reviewed basic statistical concepts with students and guided them into application of these concepts in the real world using MINITAB and SPSS. Worked with 5 to 6 classes of 25 to 35 students every semester from various disciplines and different aptitude levels.Content Developer: Designed exams in the computer based testing (CBT) pattern for the undergraduate level statistics courses such as Statistics for Everyday Life and Basic Statistics. Show less

      • Research Assistant, Department of Institutional Reearch

        Aug 2008 - Dec 2008

      • Statistical Analyst, Department of Statistics

        Aug 2006 - Aug 2008

    • Hewitt Associates LLC

      Jan 2009 - Aug 2010
      Actuarial Analyst

      Duties Involved but were not limited to:Retirement and Financial Management PracticeCensus Data Collection and Data Processing using ExcelCreate and Interpret Annual Valuation ReportsGain Loss Analysis of Pension and Non Pension Post Retirement Benefit PlansHelp Client assess the ongoing financial health of their Retirement PlanGovernmental Filings for Clients

    • Evalueserve

      Apr 2011 - Oct 2012
      Assistant Manager, Market Research

      Responsible for end to end Quantitative market research in Information and Communication Technology, logistics and healthcare domainSpecialize in Usage and Attitude, Customer Satisfaction and Brand Loyalty, Brand Awareness, New Product research and Win Loss Studies Create Questionnaire/Discussion Guide as per the project requirementData Processing and Analysis using SPSS and ExcelCreate Insights; prepare PowerPoint reports and White papers based on study findingsProvide training on Data AnalysisAchievements: "Best Team Award" of the year for managing and providing services to an important client and building strong relationships within the team"Pat on the Back" certificate for delivering outstanding insights and reports and sharing healthy relationship with the client Show less

    • American Express

      Oct 2012 - now

      Responsible for deep dive analysis on Customer data from different markets.Predictive Modeling to identify future patterns from past and current spending and lending behavior of customersData Management from different data sources - internal (databases) and external (social media)Generate insights on betterment of processes by identifying latent pain points related to customer serviceArticulate best possible findings considering cultural diversity of customers with easy to understand business reasons Show less

      • Senior Manager - Digital Product Analytics

        Dec 2022 - now

      • Chief Of Staff for Regional CIO

        Aug 2020 - Dec 2022

      • Senior Manager, Voice of Customer Insights

        Apr 2018 - Aug 2020

      • Manager, Voice of Customer Insights

        Jul 2016 - Apr 2018

      • Senior Data Scientist, Voice of Customer Analytics

        Jul 2015 - Jul 2016

      • Data Scientist, Voice of Customer Analytics

        Oct 2012 - Jul 2015

  • Licenses & Certifications

    • American Express & Harvard Certificate in Leadership Excellence

      Harvard Business Publishing
      Jul 2017

  • Honors & Awards

    • Awarded to Varun Midha
      Best Team Award - Mar 2012 Best Team Award for making a tough team transition process into a smooth ride and for building strong team relationship with the client