Erik Young

Erik Young

Grocery Department Representative

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location of Erik YoungPhiladelphia, Pennsylvania, United States

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  • Timeline

  • About me

    Client Service Manager at Siemens, Blue Bell, PA

  • Education

    • American Military University

      2008 - 2012
      Undergraduate Certification Design and Visual Communications, General
    • Northeast Catholic High School

      1999 - 2003
      High School Diploma
    • American Military University

      2023 - 2025
      Master's degree BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
    • American Military University

      2016 - 2022
      Bachelor’s Degree Business Administration and Management, General
  • Experience

    • Ammons Family Shoprite

      Jan 2001 - May 2003
      Grocery Department Representative

      Assigned to the grocery department responsible for ensuring product was well stocked.ACCOMPLISHMENTS- Assisted in the shipping and receiving of grocery products.- Provided customer assistance whenever necessary.- Constructed promotional displays of sale items.

    • United States Marine Corps

      Jan 2003 - May 2014

      Conducted training in principles of close combat and core values including weapons, striking, and grappling.ACCOMPLISHMENTS- Responsible for the safety and efficency of hand to hand combat.- Responsible for the accountability and maintenance of combat training equipment.- Certified to train and instruct up to Black Belt 1st Degree in the Marine Corps Martial Arts Program.

      • Martial Arts Instructor

        Jan 2012 - May 2014
      • Staff Sergeant/Electro-Optical Ordnance Repairman

        Jan 2003 - Jan 2014
    • 5thMarine Regiment, 1st Marine Division

      Jul 2003 - Jan 2005
      Electro-Optical Ordnance Repairer

      Performed electro-optical maintenance and repair to ground ordnance laser devices, small missile systems, and other fire control equipment. Made mechanical, mechanical-optical, and electrical repairs.ACCOMPLISHMENTS- Inspected and repaired electro-optical devices including, direct view optics scopes, small missile systems, night vision devices, and thermal sights ensuring serviceability.- Performed approved modifications to equipment in order to improve battlefield performance.- Accounted for and performed inventories on tool kits, sets, chests, and special tools required for the performance of maintenance ensuring serviceability and requisitioning shortfalls.- Responsible for maintaining maintenance records and forms as well as data entry of maintenance performed in a web enabled database.- Requisitioned, shipped, and received repair parts, expendable items, and equipment for maintenance and unit deficiencies. Show less

    • 5th Marine Regiment, 1st Marine Division

      Jan 2005 - Apr 2009
      Regimental Ordnance Chief

      Supervised the maintenance, repair, and inspection of all small arms and electro-optical devices. Directed activities of assigned enlisted personnel in a small arms shop. Supervised and managed the maintenance facilities and offices.ACCOMPLISHMENTS- Managed the accountability, maintenance, and physical security of over $65 million of ordnance equipment.- Served as the technical advisor to the officer in charge on all ordnance and personnel matters.- Managed the transport of supplies/equipment and performed planning and execution functions to support movements in Iraq.- Monitored personnel requirements in the occupational field and ensured personnel were properly trained/qualified for their duties.- Supervised requirments for requisitioning, procurement, storage and distribution of over 350,000 pieces of ordnance equipment.- Assisted unit commanders with the planning, implementation, enforcement, and supervision of command Arms, Ammunition, & Explosive Programs.- Oversaw and managed the data entry of subordinates' maintenance performed for over $65 million worth of ordnance assets.- Awarded the Navy and Marine Corps Commendation Medal for the supervision and participation in the construction of a new facility to store over 350,000 pieces of ordnance assets. Show less

    • Ordnance Center of Excellence, Training Command

      Jun 2010 - May 2014

      Provided instruction to personnel on the inspection, repair, and certification of electro-optical equipment. Composed training materials and examinations required for approved periods of instruction.ACCOMPLISHMENTS-Created and modified training curriculum materials including; lesson plans, media, student outlines, written examinations, performance examinations, instructor preparation guides, and risk management worksheets.- Instructed over 500 personnel in the inspection, corrective maintenance, maintenance administration, and theory of operation of various military weapon systems, and fire control devices.- Responsible for the administration of written an performance examinations to ensure that student mastery was accomplished.- Oversaw & managed the data entry of subordinates' maintenance performed. Show less Responsible for the accountability and leadership of personnel. Served as the primary liaison for administrative and personal matters of team members.ACCOMPLISHMENTS- Managed teams of over 100 personnel at any given time.- Developed the daily physical training regiment for personnel assigned to the unit.- Oversaw the conduct of physical fitness tests of personnel ensuring team members' results were accurately annotated and analyzed in compliance with directives.- Managed and implemented the database used to track; all student personnel, class start dates, graduation dates, and medical status. Show less

      • Formal School Instructor

        Apr 2009 - May 2014
      • Platoon Sergeant

        Jun 2010 - Nov 2011
    • Siemens

      Jun 2014 - now

      Coordinated, managed, implemented, and performed technical product support for existing and newly installed equipment.ACCOMPLISHMENTS- Performed complex system preparation and design coordination while working with engineering group to create and verify equipment databases.- Performs intricate equipment installations, trial runs, investigative tests, repairs, and overhauls in critical environments such as; hospitals, research facilities, laboratories, & server centers.- Provides on site product and service training to customers.- Ran reports to analyze system operation while working with customers to demonstrate system operation, verify consistency, and adjust control programming for site specific operations.- Recognized on multiple occasions for superb customer service satisfaction. Show less

      • Client Services Manager

        Jul 2022 - now
      • Service Specialist

        Jun 2014 - Jul 2022
    • St. Hubert Catholic High School for Girls

      Mar 2023 - now
      Head Lacrosse Coach

      Responsible for the management & training of the high school girls lacrosse team. Develops positive relationships and strong rapport with athletes, coaching staff, parents, school staff and the community. Schedules and supervises all practices and games, prioritizing safety at all times.

  • Licenses & Certifications

    • Journeyman Optical Instrument Assembler

      Department of Labour
    • Bachelors Degree

      American Military University
      Apr 2022
  • Volunteer Experience

    • Customer Service

      Issued by USO on Feb 2011
      USOAssociated with Erik Young