Annalisa Mongio

Experience

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  Trend Company

  Aug 2000 - Dec 2005

  PR/Modelling

  • Extensive experience in modelling and PR for various companies • Proven track record of promoting company images and products at fairs, parties, and events

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  The Simply Weddings Company

  Sept 2005 - Jan 2007

  International Event Manager

  • Managed international section for wedding organization, focusing on Italy • Oversaw event planning and design, including birthday parties • Ensured smooth execution of wedding day, resolving last-minute issues • Developed new venue and supplier contacts to meet client needs • Contributed to marketing strategies and handled administrative tasks

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  Topflight Holidays

  Dec 2006 - Jul 2007

  International Wedding planner

  • Worked as a wedding planner for Topflight, a leading tour operator in Ireland • Organized over 100 weddings per year throughout Europe, with a focus on Italy, Lanzarote, Portugal, and Spain • Acted as the main point of contact for clients and suppliers • Responsible for the end-to-end organization of weddings

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  House of Waterford

  Apr 2007 - Nov 2007

  Brand Ambassador

  • Managed day-to-day operations of Waterford Crystal's jewellery collection launch at Brown Thomas • Successfully participated in the launch of the collection at a fair in Birmingham, England • Focused on promoting the collection and driving sales in key markets

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  Villeroy & Boch

  Apr 2008 - now

  Concession Manager for physical and virtual shop

  • Exceeded company targets through effective management and sales strategies, increasing sale of 10%• Scheduled staff rotas for efficient operations and coverage• Managed daily administration tasks for smooth concession operations• Implemented product displays and visual merchandising to attract customers• Conducted stock taking and managed returns for inventory accuracy• Adhered to company budget while maximizing sales and profitability• Organized staff training for high performance and customer service standards• Oversaw hiring and onboarding process for new staff members• Assisted in opening new shops in the city and hiring new staff• Managed customer orders and provided product availability updates• Maintained high level of customer care and addressed concerns• Conducted staff appraisals for team performance and development• Collaborated with store managers for goals and marketing strategies• Uploaded new collections on website and ensured accurate product information• Provided excellent customer service to online customers and managed product fulfillment.• Use of SAP Show less

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  Wedding&Italy

  Feb 2016 - Mar 2020

  Founder and managing director

  • Founded and managed a successful business in the wedding industry in Italy • Established a popular blog and vlogs on YouTube to provide information and resources for couples planning weddings in Italy • Developed a user-friendly website for couples to find all the information they needed for their wedding in Italy, while also developing relationships with suppliers • Facilitated relationships between couples and suppliers to meet their specific needs • Was in process of creating a portal for suppliers to advertise their services and for couples to find wedding resources • Managed marketing efforts for both online and offline, including social media advertising and content creation • Maintained an active and engaging social media presence on Instagram, Facebook, YouTube, G+, and LinkedIn using Hootsuite for scheduling and publishing updates. Show less

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  E-ducare for Youth

  Jul 2022 - now

  Office Administrator

  Collaborated with different charities to maintain positive rapportand smooth workflow.•Scheduled meetings and travel arrangements to support C-levelexecutives.•Drafted periodic Excel reports to inform upper management onKPIs and operational issues.•Proficient in managing and organizing critical data for children andeducators using Excel tools.•Scheduled and confirmed appointments for entire managementteam.•Efficient email coordinator ensuring seamless communication bydirecting inquiries to appropriate departments and personnel.•• Compiled progress reports for project management teams.• Ensured team tasks are completed in timely mannersWorked to facilitate positive, productive working environmentsthrough reliable administrative support.•Owned optimisation of data-driven CRM strategy to achieve setobjectives. Show less