Christine L.

Experience

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  University of Illinois at Urbana-Champaign

  Sept 1996 - May 1998

  Course Instructor

  • Designed and taught two undergraduate courses: Business Writing and Composition.• Managed, directed, and established policy for classes of twenty-two students.• Facilitated discussion, created assignments, evaluated students, and presented key concepts to develop students’ writing and critical thinking skills.

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  Litton PRC

  Jul 1998 - Oct 2000

  Technical Writer and Editor

  • Collaborated with stakeholders to develop and maintain an HTML-based library of documents, which improved data accessibility and reduced the costs associated with print deliverables for our customer.• Provided writing and editing support to several Joint Service Imagery Processing System – Navy (JSIPS-N) training initiatives on short notice, helping our team earn recognition from the Department of the Navy.• Liaised with the government customer and other contractors working on-site to develop standard operating procedures for help desk personnel.• Planned, wrote, and edited a variety of documents, including reports, brochures, spreadsheets, training materials, and installation procedures. Show less

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  Gretag Imaging

  Oct 2000 - Apr 2001

  Documentation Specialist

  • Wrote and edited work instructions and installation procedures to assist in-house personnel and external customers in building, using, and servicing hardware and software.• Researched documentation projects thoroughly, using online resources and technical interviews with subject matter experts.

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  Amherst College

  Apr 2001 - Jun 2002

  Grants Coordinator

  • Wrote and edited detailed reports, proposals, and correspondence for college officers.• Improved the on-time delivery of grant reports to funders by building positive relationships with faculty and support staff.• Collaborated in the design and development of a college web site to assist faculty with identifying funding sources for their work.• Researched and analyzed the giving potential of prospective donors.• Trained and supervised work-study students, serving as a resource on office procedures. Show less

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  Northrop Grumman Corporation

  Jun 2002 - now

  Technical Writer and Editor

  • Writes and edits online and hard copy documentation, ranging from user manuals and installation procedures to training presentations and activity reports.• Revises existing documents, improving their content, organization, and usability.• Collaborates with team members, during all phases of document development, to ensure that products are accurate and delivered on time. • Researches and verifies documentation through interviews with subject matter experts and testing of software products.• Analyzes complex systems, making them accessible to end users with various degrees of experience. • Ensures compliance with documentation standards to meet project requirements.• Organizes and maintains documentation in electronic repositories, providing materials as needed by team members. Show less