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Chris Robinson

Chris Robinson

Data Management and Imaging Arts

Followers of Chris Robinson99 followers
location of Chris RobinsonWilmington, Delaware, United States

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  • Timeline

  • About me

    Billing Tech Ops Software Engineer at Comcast

  • Education

    • ITWorks at TechImpact

      2016 - 2016
      Introduction to all aspects of being an IT professional

      -CompTIA A+ce Certification-Cisco IT Essential Certification-250 hours of classroom technical training-100 hours of professional development training

    • Charter School of Wilmington

      2004 - 2008
      High School

      Math and science school with a college-preparatory curriculum.

  • Experience

    • Barksdale School Portraits

      Aug 2008 - Mar 2016
      Data Management and Imaging Arts

      -Managed the movement and organization of image data-Worked with other production departments to meet their data needs-Set up package layouts to be properly interpreted by Kodak software-Used and tested several chroma key programs to find the most efficient way of removing green screen from images.-Fixed unique image issues using Photoshop-Trained new employees to efficiently do imaging work

    • University of Delaware & Nuts and Bolts Web Design

      Jun 2016 - Aug 2016
      Intern

      -Provided tier 1 + tier 2 maintenance and support to over 200 people in five different departments on campus, as well as two departments spread over five separate locations in Wilmington, Georgetown, and Dover-Set up and deploy software on new computers for faculty-Troubleshoot and repair a variety of machines and brands

    • JPMorgan Chase & Co.

      Aug 2016 - Oct 2016
      IT Technician

      -Deployed image updates and migrated devices via remote servers

    • Cash Connect - WSFS

      Oct 2016 - Mar 2017
      TCM Support Specialist

      -Provide ATM and cash support for over 20,000 terminals-Confirm cash loads, set up service tickets, communicate with customers and couriers to solve issues.

    • Barclaycard

      Apr 2017 - Jul 2019
      Software Quality Engineer

      -Work with a team in an agile environment that creates rewards system APIs used in our apps and website. -Test and write automation for the functionalities my team develops.-Make sure Quality Governance requirements are met for each sprint.-Run sprint demos for the team to convey the business value gained to the PO and stake holders.-Work on a pager rotation to resolve service issues and cover releases.-Work in a rotation to prepare for and do quality governance for platform weekly releases. Show less

    • Comcast

      Jul 2019 - now
      Billing Tech Ops QA

      -Validate billing and statement accuracy-Validate Pay Per View event accuracy-Validate Changes information daily between us and our vendors-Handle tickets to provide account creation and access support for a customer support application-Provide billing operations support for any issues that arise between us and our vendors

  • Licenses & Certifications