Blake Gooch

Experience

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  McDonald's

  Dec 2009 - Aug 2015

  Crew Trainer

  Trained 20+ new employees on service stations, presentation stations, and employee etiquette to provide the “golden standard” level of customer service Managed drive-thru cash windows using headsets and automation system to help maintain customer trafficEvaluated trainees on operational fundamentals based on training materials provided by corporateCollaborated with other Crew Trainers and management to maintain store standards set by upper management

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  Clark State College

  Aug 2015 - Apr 2016

  Student Services Desk Graduate Assistant

  Connected students to the proper resources while overseeing the Student Services deskPresented at New Student Orientations, so students know what to expect at Clark StateEvaluated transcripts and offered information to students regarding transfer creditAdvised students on application processes, class scheduling, and FAFSA completion Organized Student Resource Days, Graduation Fairs, and other seasonal events with Clark State staff Represented Clark State at local at a local high school recruitment eventUtilized Colleague (Ellucian Software) to update and manage student records Show less

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  Wright State University

  Jan 2016 - May 2017

  Utilized our Early Alert system to inform Athletics personnel of student-athlete performanceMaintained and updated student-athlete records through Wright State University’s SCT Banner SystemSupplied advising and coaching staff with weekly study table attendance reportsReviewed transcripts for prospective high school and transfer student-athletes to ensure NCAA eligibilityTutored student-athletes in APA writing practices and supervised athletic study tablesProvided missed class letters for 13 NCAA teams to the coaching staffAdvised department personnel with computer and other technical issues Show less Assessed applicability of transfer credit, including AP/PSEO/CCP credits, to degree requirements and Wright State Core coursework for 70 studentsInterpreted high school articulation deficiencies and required remediation courses Analyzed entrance requirements for Wright State University's individual colleges to determine which incoming students have met direct admission criteriaAdvised incoming freshmen and transfer students during orientationCreated individual schedules for incoming students using the SCT Banner systemProvided orientation advising and information sessions about University College for new students and their familiesCompleted University College Advisor training to properly utilize tools and techniques to aid in student success Show less Facilitated three focus groups to gain further insight into students’ negative and positive experiences after matriculation to Wright StateAnalyzed data from focus groups and shared the results with the departmentAided in the recruitment of three Transfer Ambassadors Designed a Student Satisfaction survey on Qualtrics to gather quantitative data about the services the center provides to these studentsShadowed multiple advisors to observe different styles during their interactions with prospective students Reviewed articulation agreements between Wright State University, community colleges and their corresponding partnership programs to evaluate credit Show less

  • Athletic Academic Support Graduate Assistant

    Aug 2016 - May 2017

  • University College Graduate Intern

    Jun 2016 - Aug 2016

  • Transfer & Nontraditional Student Center Graduate Intern

    Jan 2016 - May 2016
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  Indiana University East

  Aug 2019 - Jul 2022

  Coordinate campus-based transfer outreach and programming in collaboration with campus partnersWork with a caseload of 250+ primarily first-year students to improve the effectiveness of our retention effortsProvide one-on-one coaching to undergraduate students on a variety of topics that relate to their success in collegeMaintain accurate and detailed advising notes through Indiana University’s Advising Records (AdRx) SystemTrack coachees’ performance throughout the semester and provide intentional outreach to studentsParticipate in New Student Orientation and other enrollment-related eventsCollect, analyze, and report data about services provided to students, student progress, student satisfaction, etc.Serve as lead for the bi-annual Office of Student Success Drive to Advise eventManaged a caseload of student-athletes prior to the hiring of the Academic Success Coach for Student-AthletesOperated as an academic advisor for exploratory students and coached them through major exploration (2017-2021)Advised a caseload of 11 first-year Criminal Justice and Psychology majors (2021) Show less

  • Student Success Coach

    Aug 2017 - Jul 2022

  • First Year Seminar Co-Instructor

    Aug 2019 - Jun 2022
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  Denison University

  Jul 2022 - now

  Assistant Director - Technology, Data & Science Learning Career Community Lead

  Provide strategic direction, leadership, and coaching for the Technology, Data & ScienceCareer Community, one of seven distinct career communities in the Knowlton Center.Meet with students virtually or in person to address concerns and provide guidance related to their career development through one-on-one coaching. Act as a Knowlton Center liaison to assigned academic departments to develop partnerships and help inform them of opportunities the Knowlton Center provides.Supervise 3 Knowlton Center Peer Fellows assigned to my career community to help bring attention to and create resources tailored for these students.Present and Participate in Knowlton Center Signature Programs such as Journey with other Knowlton Center staff to educate the Denison student body on career-related content. Show less