Princy Varghese

Experience

• 

  NSN - Nokia Solutions and Networks

  Sept 2008 - Oct 2010

  R & D Software Engineer

  Charge@once business is a productized solution that helps operators to integrate charge@once unified (Charging System) with the enterprise level products for customer relationship management (Siebel) and enterprise billing (eBS). The pre-integrated solution based on charge@once unified and charge@once business offers one rating domain for all customers, pre-paid charging, post-paid billing, converged customer care, converged invoicing, accounts receivables, general ledger and payment collections.-Involved in the implementation of the core Integration level system components.-Was the part of design and development of integration solution using BPEL and ESB.-Creating XSLT transformations.-Development using Flex tool for the logic module creation and end to end testing.-Configuration and administration via offer manager.-ATMN testcases, OTE testcases and manual testing for the product. Show less

• 

  Alshaya Group

  Dec 2012 - now

  Responsible for leading and driving the strategic transformation of the organization’s workforce, culture, and human capital processes. Responsible for leading and delivering Oracle HCM solution for 52,000+ employees accross 6 regions with in Alshaya.Key responsibilities:Strategic Leadership:• Implement a comprehensive people transformation strategy aligned with the organization's long-term goals.• Lead initiatives focused on transforming the employee experience, workforce planning, and capability development.• Ensure diversity, equity, and inclusion are at the core of the transformation strategy.Digital & workforce transformation• Leverage technology and data analytics to transform HR processes and improve workforce planning and productivity.• Identify and implement digital tools that enhance the employee experience and optimize talent management processes.• Drive the adoption of new ways of working, including remote work models, flexible working hours, and digital collaboration tools.Collaboration & stakeholder management• Collaborate with HR, IT, Finance, and other key departments to ensure cross-functional alignment on people transformation initiatives.Metrics and Reporting• Develop and track key performance indicators (KPIs) related to people transformation, such as employee engagement, retention, productivity, and diversity metrics.Change Management• Lead large-scale organizational change initiatives, ensuring smooth transitions and minimal disruption to business operations.• Develop and deploy frameworks for managing change, including communication, stakeholder management, and employee engagement strategies.• Monitor and measure the impact of transformation efforts and adjust strategies as needed. Show less - Primarily responsible for defining, planning, tracking and managing the project that are assigned.- Responsible for identifying key resources and providing the direction required for meeting the project objectives. - Prepare project plan and obtain management approval of the project plan.- Assure that all team members understand their roles and accept their responsibilities- Apply project resources according to the approved project plan.- Analyze risk and instigate avoidance activities. Establish contingency plans and identify trigger events and responsibility for initiating corrective action.- Track and report on progress to plan.- Analyze the actual performance against the plan and make adjustments consistent with plan objectives.- Keep all stakeholders informed of progress and issues. - Involve functional expertise in design reviews and key decisions as well as risk strategies.- Assure timely adaptive action is taken.- Manage change to preserve business plan commitments. Initiate Phase Review if objectives must change. - Negotiate the performance of activities with team members and their managers.- Establish and publish clear priorities among project activities.- Coordinate management and technical decisions.- Arbitrate and resolve conflict and interface problems within the project. Show less Project Management and Team Leadership:- Kidzania Online ticketing Portal: Directed the planning, design, production and management of the online applications as part of the Kidzania Online ticketing platform.Supervised project teams, including programmer, web designer, database administrator, KNET teams, IT audit teams and other Internal Alshaya teams.Met regularly with the interdepartmental work group to monitor and evaluate the portal, discuss policy issues and recommend service improvements.- Kidzania VIP Pass: End to end solution for the Kidzania VIP customers to avail unlimited access to the park. Directed the planning, design, and provided the complete solutions with the coordination with all the stake holders in Alshaya.- Kidzania Promotions and discounts: End to end integration of the Kidzania host brand application and Alshaya retail enterprise solutions.- Manage and lead the Kidzania IT team (technical support, application support and IT training) to process the service delivery with a high quality standard. Skilled in building excellent rapport with clients and team members. Able to see the big picture, delegate effectively and motivate the team members to achieve on time project completion. Show less -Responsible for the support of Application to ensure the highest standards of Availability, resilience, integrity, Security and performance required by the business. - Work with the team to ensure that the associated hardware resources allocated to the Application database and to ensure high availability and optimum performance. - To proactively monitor the systems to ensure secure services with minimum downtime. - Responsible for providing trend analysis to the IT Manager to enable him to make decisions regarding resource management. - Responsible for problem escalation to line Manager, if a down time required. - Responsible for improvement and maintenance of the database of the application.-Include rollout and upgrades upon the approval from KidZania (host brand) IT team. -Responsible for implementation and release of database changes submitted by KidZania (host brand) IT team. -Training the team on the upgrades and new rollouts. Show less

  • Head of People Transformation

    May 2024 - now

  • Program Manager

    Aug 2022 - May 2024

  • Senior Project Manager

    Sept 2020 - Aug 2022

  • IT Project Manager

    Sept 2018 - Aug 2020

  • IT Project Lead

    Oct 2016 - Aug 2018

  • Application Systems Supervisor

    Apr 2015 - Sept 2016

  • Application Systems Officer

    Jan 2014 - Mar 2015

  • Application System Coordinator

    Dec 2012 - Dec 2013