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Atul Sharma

Atul Sharma

End User Support Associate

Followers of Atul Sharma1000 followers
location of Atul SharmaNew Delhi, Delhi, India

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  • Timeline

  • About me

    Technical Specialist at HCL Technologies

  • Education

    • Sikkim Manipal University - Distance Education

      2011 - 2013
      Master of Business Administration - MBA operations

    • Sikkim Manipal University - Distance Education

      2006 - 2011
      Bachelor of Science (BSc) Information Technology A

  • Experience

    • Dell Technologies

      Jul 2011 - Apr 2015
      End User Support Associate

      Responsible for troubleshooting Windows OS and AD Accounts and AD Synced Applications issues and Creating tickets and assigning them to appropriate Assignee group. Managing account in AD, Distribution List and sharepoint.

    • HCLTech

      Apr 2015 - Jun 2019
      CA Nimsoft & Solarwinds Administrator

    • NTT DATA North America

      Jun 2019 - Dec 2021

      • Senior System Integration Specialist

        Jun 2021 - Dec 2021

      • SolarWinds SME

        Jun 2019 - Jun 2021

    • HCLTech

      Dec 2021 - now
      Technical Specialist

  • Licenses & Certifications

    • MCSA

      Microsoft
      Jul 2014

    • LogicMonitor Certified Implementer

      LogicMonitor
      Sept 2022
      View certificate certificate

    • LogicMonitor Certified Professional

      LogicMonitor
      Jul 2022
      View certificate certificate

    • LogicMonitor Certified Associate

      LogicMonitor, Inc.
      Jan 2022
      View certificate certificate

    • VCE Certified Converged Infrastructure Associate

      VCE
      Mar 2018

    • AWS Partner: AWS Cloud Practitioner Essentials (Classroom)

      Amazon Web Services (AWS)
      Nov 2022