Dirk Smith

Dirk Smith

Followers of Dirk Smith1000 followers
location of Dirk SmithMuncie, Indiana, United States

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  • Timeline

  • About me

    Vice President Operations at W and D Enterprises

  • Education

    • Ball State University - Miller College of Business

      1974 - 1978
      Bachelor's degree: Mathematical Economics Mathematical Economics
    • Ball State University

      1989 - 1991
      MBA Generalist

      Graduate in four years, participated in Youth Ministry through Young Life and Bible Studies through The Navigators

  • Experience

    • First Merchants Corporation

      Feb 1979 - Jun 2019

      As Training Manager, I managed the Learning and Development functions of the company, leading a staff of four Learning and Development Specialists and two Sales Development Specialists. We develop and deliver courses pertaining to changes in procedures and policies, as well as regulatory changes and now sales. We emphasized the life-long process of Learning instead of the one-time Training events. Conducted feasibility studies and managed implementation projetcs, including ATM, Telephone Banking, Online Banking, Teller systems and Core Banking software; Drafted Disaster Recovery Plans and oversaw Contingency Planning Tests; Implemented platfform systems for new Deposit and Loan accounts; Coordinated Integration efforts of acquired institutions Supported the Loan applications Managed the Facilities Management arrangement with Systematics, Inc. Managed a staff of 9 Part-Time Proof Operators and 3 Full-Time Balance Specialists/Research Clerks Assist the Branch Manager with staff management, open new Deposit accounts, and take/approve Consumer Loan applications Process customer transactions and service financial needs

      • VP, Training Manager

        Jun 2002 - Jun 2019
      • Special Projects Officer

        May 1990 - May 2002
      • Loan Application Support

        Dec 1988 - Apr 1990
      • Data Processing Liason

        Oct 1985 - Nov 1988
      • Manager of Proof and Research

        Oct 1983 - Sept 1985
      • Assistant Branch Manager

        Apr 1980 - Sept 1983
      • Reserve Teller

        Feb 1979 - Mar 1980
    • W and D Enterprises

      Oct 2019 - Mar 2023
      Vice President Operations

      Meeting the needs for well-priced products by reselling them via online platforms

  • Licenses & Certifications

    • SHRM-CP

      SHRM
      Jun 2015
    • PHR

      HR Certification Institute - HRCI
      Dec 2008
  • Volunteer Experience

    • Board Member

      Issued by East Central Indiana Human Resources Association on Jan 2003
      East Central Indiana Human Resources AssociationAssociated with Dirk Smith