Dirk Smith

Experience

• 

  First Merchants Corporation

  Feb 1979 - Jun 2019

  As Training Manager, I managed the Learning and Development functions of the company, leading a staff of four Learning and Development Specialists and two Sales Development Specialists. We develop and deliver courses pertaining to changes in procedures and policies, as well as regulatory changes and now sales. We emphasized the life-long process of Learning instead of the one-time Training events. Conducted feasibility studies and managed implementation projetcs, including ATM, Telephone Banking, Online Banking, Teller systems and Core Banking software; Drafted Disaster Recovery Plans and oversaw Contingency Planning Tests; Implemented platfform systems for new Deposit and Loan accounts; Coordinated Integration efforts of acquired institutions Supported the Loan applications Managed the Facilities Management arrangement with Systematics, Inc. Managed a staff of 9 Part-Time Proof Operators and 3 Full-Time Balance Specialists/Research Clerks Assist the Branch Manager with staff management, open new Deposit accounts, and take/approve Consumer Loan applications Process customer transactions and service financial needs

  • VP, Training Manager

    Jun 2002 - Jun 2019

  • Special Projects Officer

    May 1990 - May 2002

  • Loan Application Support

    Dec 1988 - Apr 1990

  • Data Processing Liason

    Oct 1985 - Nov 1988

  • Manager of Proof and Research

    Oct 1983 - Sept 1985

  • Assistant Branch Manager

    Apr 1980 - Sept 1983

  • Reserve Teller

    Feb 1979 - Mar 1980
• 

  W and D Enterprises

  Oct 2019 - Mar 2023

  Vice President Operations

  Meeting the needs for well-priced products by reselling them via online platforms