
Khaled Atif
Technical Support Engineer

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About me
Project manager MS D365 BC/NAV, LS Retail, Power BI & JetReport & IT Manager
Education

6 October High Institutes - Culture and Sceince City
-Good Computer Science
Experience

ECCO Outsourcing.
May 2011 - Apr 2013Technical Support EngineerResponsibilities:1- Perform various IT-related tasks in support of company’s relocation to new facility; provide technical assistance to approximately 200 users at different locations, including field other staff. 2- Support, administer and troubleshoot servers running Microsoft Windows 200x Server, including file & print servers and application servers.3- Troubleshoot and diagnose hardware, software and network problems, and tune performance of systems affecting end-users. 4- Deploy standard computer images for new and reconfigured computers. Show less
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Ezone (Electric Zone Marketing Co.)
Jun 2013 - Feb 2023+ SUMMARY Over 3 years of experience in IT industry with ERP applications as Dynamics Navision2015 & LS Retail Technical. Currently working with EZONE MARKETING CO as NAV & LS Retail Developer and Supporting. Experienced in ERP Functional requirement technical design, development, issue resolution and customization. Installation and Configuration of Microsoft Dynamics Navision 2015 and LS Retail. Implementation of MS Dynamics NAV 8 & LS Retail Hospitality for Food Palace Co. Creation and customization of all types of objects in Navision. LS Retail activities like setting up of: Head Office Database (on-site and off-site) which involves centralized managing of replication at Head Office, installing Data Director, Replicating Masters from Head Office and Store along with Transactions from Store to Head Office. Show less My current job provides me with a lot of different opportunities to learn. Install, administer and troubleshoot Windows Server (2008 – 2012 R2) and VMware servers, Active Directory, Domain Schema and Operations roles, and Group Policy. Installing, Configuring and managing DHCP, DNS, VPN, DFS, IIS and print & file server. Migrating user data from Microsoft exchange server to office 365. Support & Troubleshooting day to day issues/problems raised by users. Create from scratch cam system and fingerprint for 30 Branches. Show less
Senior Dynamics NAV Developer/ LS Retai at Ezone Marketing Co
Jan 2018 - Feb 2023Microsoft Dynamics NAV (ERP) & LS Retail Developer
Jan 2015 - Jan 2018Senior System Administrator
Jun 2013 - Jan 2015

Alsaif Gallery
Jan 2022 - nowProject manager MS D365 BC/NAV, LS Retail, Power BI & JetReport & IT Manager at
Licenses & Certifications

Microsoft Certified Technology Specialist
Applications Infrastructure:Nov 2011
Oracle Certified Associate
Oracle Database 10g.Sept 2009
Professional
MCP 2.0 -- Certified Professional.Jul 2009
Systems Administrator
Microsoft Windows Server 2003.Jul 2009
Microsoft Certified Technology Specialist
Microsoft Windows Vista: Configuration Windows Server 2008.Jun 2009
Microsoft Certified Technology Specialist
Active Directory: Configuration Windows Server 2008.Jun 2009
Systems Engineer
Microsoft Windows Server 2003.May 2009
Microsoft Certified IT Professional
Enterprise Administrator. Server Administrator.Apr 2009
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