Gary L.

Experience

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  Legal & General

  May 1992 - May 1994

  Mortgage Desk

  Placed mortgages for intermediaries,using sourcing software and a panel of lenders.Negotiated in principle agreements with underwriters,for non-standard applications.Packaged mortgages for submission to lender.Built productive and supportive relationships with mortgage account managers.

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  Northern Rock

  May 1994 - Dec 2011

  Branch Manager

  Flagship mortgage branch, consistently lending over £40 million p.a. (circa 40 applications per month).Managed a team of 8, including 3 mortgage advisers.Supervising sales compliance - advised & non-advised sales, including lifetime mortgages.Responsible for service standards and sales performance across all product lines.Qualified for £150k lending mandate.Led, supported and motivated a team through the aftermath of the run on the bank in 2007, maintaining high service standards and customer satisfaction ratings of over 90%.Acted as Area Sales Manager on temporary secondment. Show less

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  Virgin Money

  Jan 2012 - Dec 2018

  Branch Manager

  Successfully delivered against core commercial objective, despite significant shortages in people resource, at the same time consistently maintaining customer satisfaction ratings of over 90%.Trained and developed colleagues to quickly achieve and maintain regulatory competenceRecruited successfully, bringing on board highly capable and dedicated people. Led the team to operate within business guidelines for risk control and cost budgets.Coached needs-based selling and building long-term customer relationships.Effective service recovery, resolving complaints within regulatory time frames, ensuring positive customer outcomes. Show less

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  Brancaster House Wealth Management & Accounting

  Jan 2019 - Oct 2019

  Mortgage & Protection Adviser

  I was one of a team of Independent Mortgage & Protection specialists involved in starting up a new office for the practice. Working across Suffolk, I went out to promote brand awareness. I successfully established the foundations of a network of introducers, including insurance brokers, estate agents, solicitors and other contactsNot only did I give advice and recommend products, but I also acted as intermediary between my clients and the mortgage lenders as well as other intermediaries such as the estate agent or solicitors. I was involved in the full process from lead generation, pre vetting, fact find, sourcing, submission and case progression.I also gave advice on different types of protection, from life and critical illness cover to income protection. Show less

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  SHIRE FINANCIAL SERVICES LTD

  Oct 2019 - now

  Mortgage & Protection Consultant

  Sourcing, negotiating and successfully progressing the best residential or buy-to-let mortgage solutions for my clients.Helping my clients and their families to be financially resilient in the event of disability, serious illness or death, by advising on and arranging suitable insurance on the most competitive terms.I work on a 'no mortgage, no fee' basis. This means my clients can be sure that I am absolutely focused on producing a well researched and reliable mortgage option that meets their needs.In the residential market, my clients include first time buyers, home movers, borrowers looking to remortgage to better terms, borrow into retirement or release equity in later life.My buy-to-let clients include first time landlords, through to experienced professional investors with large property portfolios. Where more niche solutions are required, I work in partnership with a number of specialist brokers, through whom I can help arrange second mortgages, bridging loans and commercial finance. Show less