Esteban Beltran

Esteban Beltran

Tech support & Customer Service Representative (Shark Ninja)

Followers of Esteban Beltran2000 followers
location of Esteban BeltranBogota, D.C., Capital District, Colombia

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  • Timeline

  • About me

    Human Resources / Data Analysis / Recruitment / Scotiabank

  • Education

    • University of Mannheim

      2021 - 2021
      Exchange student Industrial and Organizational Psychology
    • Universidad Nacional de Colombia

      2017 - 2022
      Bachelor's degree PSYCHOLOGY
  • Experience

    • Sitel

      Jan 2021 - Jul 2021
      Tech support & Customer Service Representative (Shark Ninja)

      - Fielded customer questions regarding available merchandise, sales, current prices.- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.- Used company troubleshooting to evaluate technical problems and find appropriatesolutions.- Cross sales (home appliances, vacuums air fryers, electronic grills, parts, etc.)

    • Adecco

      Jul 2021 - Jul 2022
      Jr Recruiter (internship)

      - End-to-end recruitment cycle for different level positions and industries (IT, healthcare, sales & marketing).- Sourcing & headhunting.- Screening processes, competence based interviews, Psychometric tests analysis and selection reports.- Supported hiring process by scheduling interviews and conducting reference checks.- Accompanied business and profiling meetings with important clients.

    • Scotiabank

      Apr 2023 - now

      -Process position, job and employee data changes in HR systems throughout the employee lifecycle events. - Calculate the employees' compensation costs.-Ensure data accuracy and integrity of employee records and position management changes through established internal control mechanisms -Respond to inquiries on position management and employee lifecycle events and answer escalated issues from different stakeholders. - Works daily with the Talent Acquisition team and the Employee Lifecycle Administrators in supporting the coordination and administration of all onboarding activities using SAP SuccessFactors.- Administers offer letters, onboarding packages, and pre-employment screening to new hires and maintains all documents for new hires.- Ensures all employment-related documents such as offer letters, employment contracts, reference checks, etc. are completed.

      • HR Data Management Consultant

        Apr 2024 - now
      • Hire & Onboarding Advisor

        Apr 2023 - May 2024
  • Licenses & Certifications

    • Data analytics Fundamentals

      Correlation One
      Dec 2022
      View certificate certificate
    • CV Writing and Interview Skills

      AmCham Colombia - Cámara de Comercio Colombo Americana
      Jan 2022
    • English C1

      Centro Colombo Americano Bogotá
      Nov 2022
    • Excel Skills for Business: Essentials

      Macquarie University
      Oct 2022
      View certificate certificate