Shagufta Shaikh

Experience

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  WNS Global Services SA

  Jan 2006 - Apr 2007

  QA Analyst
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  WNS Global Services SA

  Mar 2009 - Dec 2010

  QA Lead

  Worked on Siebel based application and is upgrade for Boss 7.5 applicationIt’s based upon Oracle's Siebel customer relationship management (CRM) solutions This application was introduced to element and extends existing business strategies and processes by integrating with existing front office applications which provided a great enhancement for entering orders for SITA with more efficiency. Responsibilities Design and Execute Test Cases. Extensively performed Functional Testing Performed Regression Testing  Reporting Defect to developers/management Show less

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  IGATE

  Dec 2010 - Oct 2014

  QA Test Lead

   Working as a QA lead and managing a team of 5 members. Timesheet task creation and allocation as Team management activity Develop test procedures and expected results that maximize test coverage. Execute tests using software and system testing standards. Part of Defect Acceptance and resolution group to decide the Action item on raised defect Member of Business walkthrough Team for interacting with client over business requirements. Project Progress maintained over Excel and shared among Team Lead and Manager Demonstrating Team on Defect Prevention activities. Helping other members to achieve the Project deadline.  Execution test scripts for Regression testing  Review and Execution of Functional and Regression test cases. Playing Valuable Role in the Test case development for the WS applications. Developed test cases across both RTGS and ACH Payment Methods. Testing both the Client and Admin applications for WS (web series 7.0 and beyond). Testing the ATS and WS applications across all the Payment methods like Wire, Book Transfer, Account Transfer and ACH.  Testing of Payments and Templates for ACH Methods such as Tax, Payroll, Corporate/Vendor Payments, Consumer Collections, Consumer Payments, Cash Concentration, Cash Disbursement, Child Support and Corporate/Vendor Collections. Review of the test cases developed by the team and guiding the team members regarding the standards needed to be implemented during the test case development. Creating Requirement traceability QC.  Issue verifications and bug tracking on Quality Center 10. Coordinating with the Onsite team and client to track the issues arising during the development and deployment process. Show less

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  Hitachi Solutions India Pvt Ltd

  Oct 2014 - Jun 2023

  Senior Manager

  ● Managing team, making sure that team is well trained on Agile Processes● Host daily stand-up meetings● Formulating techniques for effective Product Backlog Management● Co-ordinate and participate in Agile Release Trains (ARTs) events.● Helping the team understand the need for clear and concise product backlog items.● Assisting the Product Owner with the Product backlog● Work closely with various stakeholders like POs, scrum masters, RTE etc.● Provide leadership and mentoring to the members of the team.● Participate in the scrum of scrums and drive process improvements.● Lead ceremonies like PI Planning, Sprint planning, Dailies, Retro, Sprint demo etc.● Prepare and share sprint reports for the stakeholders like the Burndown/BurnUp charts.● Preparing dashboards in JIRA, confluence for reporting and meeting● Checking in with the team and discussing on the team’s Jira Scrum board just to see if there are any patterns of behaviour I might need to address. ● Helping employees and stakeholders understand and implement Scrum practices. ● Acting as a change agent that increases the productivity of the team. ● Leading and guiding the organization in successful Scrum adoption, by streamlining processes and ensuring that every member on the team follows the Scrum framework● Taking part in planning Scrum implementations within the organization● Working with other Scrum master’s to increase the effectiveness of the application of Scrum in the organization. Show less

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  Vodafone

  Jul 2023 - Nov 2023

  SAFe Scrum Master

  Facilitate Scrum ceremonies (daily stand-ups, sprint planning, sprint review, sprint retrospective).Playing important role in the preparation for events during the Program Increment (PI Planning). Helping team to estimate their capacity for iterations, finalise team PI Objectives and manage the timebox, dependencies and ambiguities during the team breakout sessions.Coach and mentor team members on Agile values: FROCC (Focus, Respect Openness, Commitment and Courage).Collaborate with Product Owners to prioritize and refine the product backlog.Work with Release Train Engineers to plan and coordinate releases.Identify and remove impediments that are blocking the team's progress.Monitor and report on team performance metrics (velocity, burn-down charts, etc.).Familiar with tools for agile team management e.g. JIRA,Confluence,Miro,Slido.Facilitate cross-team collaboration and communication.Continuously improve the team's Agile and SAFe practices through retrospectives and experimentation.Ensure adherence to SAFe processes and guidelines.Foster a culture of continuous improvement and learning within the team and organization. Show less

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  Tietoevry

  Jan 2024 - now

  Project Manager