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Umer Khurram

Umer Khurram

Desktop Specialist

Followers of Umer Khurram823 followers
location of Umer KhurramKarāchi, Sindh, Pakistan

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  • Timeline

  • About me

    Transforming Businesses through Finance, Tech, Learning & Social Impact

  • Education

    • Khadim Ali Shah Bukhari Institute of Technology

      2011 - 2013
      MBA HRM

    • Saint Patrick High School

      2004 - 2008
      Bachelor's degree Business/Commerce, General

    • Iqra University (Official)

      2008 - 2015
      MBA, Marketing

  • Experience

    • Getz Pharma (Pvt) Ltd.

      Mar 2006 - Jul 2006
      Desktop Specialist

    • Allied Bank

      Nov 2006 - Jan 2012
      AM Phone Banking/Trainer/CRM Administrator

      Worked in several capacities during the tenure includes; Call Centre, CRM Administration, Training, Complaint Management, Capacity Planning/Budgeting,,,

    • UBL Fund Managers

      Jan 2012 - Jul 2014
      Unit Head- Customer Care

    • UBL Fund Managers - Al Ameen IFS

      Aug 2014 - May 2015
      HR & Business Strategist

      Responsible for Performance Management, KPIs achievement, Recruitment and Learning & Development of Sales Staff.

    • Al Meezan Investment Management Limited

      May 2015 - Jan 2023
      AVP - Customer Services & Training

      Responsible for smooth operations of Customer Services, Call Centre and Training functions across country and branches...

    • Maximy Securities Advisor Pvt. Ltd.

      Feb 2023 - now
      Founder and Chief Executive

      Working on the scope of Financial Advisory, Digital Learning and Digital platforms development.

  • Licenses & Certifications

    • Business Model Generation

      IBA AMAN Centre for Entrepreneurial Development

    • Effective Managerial Skills

      Da Vinci Trainers & Consultants

    • Islamic Banking and Takaful

      Centre for Islamic Economics - Jamia Darul Uloom

    • Interviewing Skills

      Institute of Business Administration, Karachi

    • Remittance Call Centres: Scope & Objectives

      The Institute of Bankers Pakistan

    • Effective Training Need Assessment

      Terrabiz - Trainings | Conferences | Exhibitions

    • The Leadership Challenge

      Octara Private Limited - A Tranzum Enterprise

    • Raising the BAR

      People Excellence Lld

    • Everyday Service Excellence

      Narejo HR (Pvt) Ltd.

    • CMFD

      Institute of Capital Market

  • Honors & Awards

    • Awarded to Umer Khurram
      Maintaining Productive Work Environment UBL Fund Managers Dec 2014 Certificate awarded to entire Services Team for maintaining healthy and productive learning environment.
    • Awarded to Umer Khurram
      Certified Cirque Advisor UBL Fund Managers Jan 2013 In-house certification honoured to offer services to High Network Investors.
    • Awarded to Umer Khurram
      Recognition for Guest Speaker Session Iqra University

  • Volunteer Experience

    • Treasurer

      Issued by Anjuman e Masjid e Akbar on Jan 2010
      Anjuman e Masjid e AkbarAssociated with Umer Khurram

    • Facilitator

      Issued by NA on Aug 2013
      NAAssociated with Umer Khurram

    • Guest Speaker/ Counselor

      Issued by Educational Institutes on Jan 2013
      Educational InstitutesAssociated with Umer Khurram

    • Mentor for Rahbar Program

      Issued by The Citizens Foundation on Oct 2016
      The Citizens FoundationAssociated with Umer Khurram

    • Event Organizer

      Issued by Seventh Heaven School on Mar 2017
      Seventh Heaven SchoolAssociated with Umer Khurram

    • Planting Exercise

      Issued by unknown on May 2019
      unknownAssociated with Umer Khurram